We had the same issue here a few weeks back. It seems the Client was attempting to do searches online, and using a thin title plant. After a couple of very frustrating no finds, I advised that our rate for doc retrieval for them would be the same cost as a current owner search. Since that time we have recieved roughly 8-10 more orders for O & E searches than we have been getting over the last few months from them since they started this. And lastly, we here local have lobbied the Clerks in the Tri-County Area to not go completley online. So far it has worked out.
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