I see where everyone is coming from on this having been on the side of the field abstractor several times whe a company is asking for verification on something, and you know that what you gave is the right answer.
However, there have been times when I was indeed wrong about something.
Being on the other side now, where I am asking an abtractor for more information or clarification on an issue, I can honestly say that there are times when the abstractor's attitude is totally wrong as well. If I look over an abstract and have a question on the deed chain, the proper answer is - "I'll look into it and get back to you ASAP", NOT "well, that is what the record indicates - did you read the recitals on the deeds?"
Yes, I read the recitals, and yes, I have prepared abstracts in the field before. Do not assume that I don't know what it is that I am asking. Especially considering that in the given case, I was 100% right - a deed was missing from the abstract. The abstractor/searcher had simply gone by recitals versus actually searching the indicies.
What it comes down to is that, while vendor managers should not be accusatory in their questioning of an abstract, the abstractors should also be more agreeable. No one is questioning the abstractor's work - if anyone is, then why the given abstractor to do it in the first place?
People skills is what it comes down to, on both sides...
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