If someone orders a "one owner" search, I do just what they
ask me. For the most part, it usually works out that there has
been PMM, but if there hasn't, I report what I find. That is what
they pay me for. If they want more, they always call and let me
know what they want, and thats when any additional charges
may be added. Sometimes, if its one of those "get it out of the family" kind of searches, I will call and let them know that its really more than just a "one owner" search. I have actually had some customers get mad if
I give them more than what they want, and tell me in no uncertain
terms that what they ordered is all that they will pay for. What are
you suppose to do then? I don't think we are not "being responsible"
by going back further without being told to, and the fee agreed upon.
Barb
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