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Hocking County, Ohio - stephen willard/OH
3/16/2020 9:57:20 AM (1236 views)

Fees - ELLEN MITSLER/TX
3/12/2020 7:25:38 PM (1946 views)
Re: Fees - William Duncan/CA
3/13/2020 3:28:08 AM (1788 views)
Re: Fees - Heidi Gemeling/FL
3/18/2020 4:10:53 PM (1577 views)

Probate Court Richland County SC - Smitty Strickland/SC
3/12/2020 3:55:07 PM (1837 views)
Re: Probate Court Richland County SC - g h/SC
3/17/2020 4:17:47 PM (1470 views)

Insight Title - Jason Knowles/AL
3/12/2020 2:53:22 PM (1842 views)
Re: Insight Title - Justin Shepard/VA
3/16/2020 9:58:14 AM (1523 views)
Re: Insight Title - Jason Knowles/AL
3/16/2020 9:59:57 AM (1635 views)
Re: Insight Title - Justin Shepard/VA
3/16/2020 10:01:47 AM (1607 views)
Re: Insight Title - Lori Carpenter/KS
3/17/2020 11:22:21 PM (1616 views)
Re: Insight Title - Lori Carpenter/KS
3/17/2020 11:24:59 PM (1634 views)

Fulton County GA Old Copy - Rickea James/AL
3/11/2020 10:59:41 AM (1640 views)
Re: Fulton County GA Old Copy - Kelly Alls/GA
3/15/2020 3:18:52 PM (1693 views)
Re: Fulton County GA Old Copy - Rickea James/AL
3/21/2020 11:39:53 PM (1637 views)




Outsourcing? - Jordan Allen/TX
3/10/2020 1:27:59 PM (1847 views)

Cornavirus - Dan Zook/NY
3/9/2020 1:39:06 PM (2687 views)
Re: Cornavirus - Irene Guntensperger/MD
3/16/2020 1:09:25 PM (1595 views)

Lawyer Client - Smitty Strickland/SC
3/5/2020 4:39:57 PM (2109 views)
Re: Lawyer Client - William Duncan/CA
3/5/2020 5:45:18 PM (1951 views)
Re: Lawyer Client - Smitty Strickland/SC
3/6/2020 10:24:34 AM (1788 views)
Re: Lawyer Client - Victoria Moate/NJ
3/9/2020 12:03:08 PM (1785 views)

Order or not an order? - Debi Merrill/TN
3/4/2020 2:04:45 PM (2931 views)
Re: Order or not an order? - Smitty Strickland/SC
3/4/2020 8:21:30 PM (2113 views)
Re: Order or not an order? - Robert Franco/OH
3/5/2020 10:06:44 AM (1959 views)
Re: Order or not an order? - Angela Sharp/CA
3/5/2020 12:18:23 PM (2012 views)

Dear Debi,

I just read the email thread of this email that Alvin had sent you.  The subject on the thread is:

QUOTE AND ETA - LINCOLN TN

You have copied and pasted here the one of the emails Alvin sent you.  It is not really the whole picture.   I concluded that he was giving you MORE information for  you in order to quote the job as your previous email is below and you couldn't determine which property to search.

We could do a search on Mauk or on Ty Hagan.  Each 30 year search would be $105 and include all copies found in the ROD office.

Even though a full search is performed you may never locate the 3.77 acres.  All metes and bounds descriptions are + or – and thus typically

have a few acres they are off and never located.  It’s your call – let us know if you wish to order a search and on whom. 

We could go to Lincoln county the first of next week.

You were stating you did not know which owner to search and did not have accurate acreage to search.  So Alvin sent you the Assessor's property card so that you could quote that one property.  

Alvin also had sent you an email earlier to please hold until he received our client's approval.

But I can see that Alvin's last email to you could have been clearer.  Such as: Here is further info attached so that you can give the best quote for this exact parcel. 

For future reference, when we approve or give the go ahead it is pretty obvious like: Thank you for your quote and eta.  Our client has approved the fees.  Please go ahead and do this search.  We will send you a work order through our computer system momentarily so you have our work order number with the full info and instructions.

I just wanted to clarify all of this on this forum.

We are not a big greedy company just trying to wheedle prices down and take advantage of our searchers.  We are all experienced searchers here and lean more on the side of the abstractor.

I don't believe you are trying to take advantage of us and in the interest of keeping goodwill with you, I will offer to pay you half of your invoice.  If that is not satisfactory, please tell me what you would propose.

Also, it would be way cool, if in the future, if there is a complaint, you could email us and let us know before coming to this public forum.  We are responsive and treat people fairly even if we are not pressured in a public forum.

 ---

Oh my gosh, I just read the last thing Alvin emailed to you on that email thread:

"I'm sorry but as I mentioned in my request, do not proceed without approval and I believe I have not given my approval to proceed. However, as an act of goodwill, we will pay you for this.
Moving forward, please do not proceed without approval. We will provide you the order number or an email stating to proceed with the search.
For billing purposes, please use order number 141616."

He offered you the whole payment even though we are getting NOTHING.  Alvin did this without my direction and without seeing your post.  I know this because he does not read SOT.  He doesn't have time to peruse this discussion board.  I believe this proves our general goodwill and willingness to be fair to abstractors.  Maybe overly fair.  We will of course honor Alvin's promise to you.

So do you still have some reason to complain?

Angela

 

 

 

 

 

 

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Re: Order or not an order? - Debi Merrill/TN
3/5/2020 1:40:12 PM (1993 views)
Re: Order or not an order? - Angela Sharp/CA
3/5/2020 2:22:06 PM (2030 views)
Re: Order or not an order? - Constance Foye/VA
3/9/2020 8:40:47 AM (1801 views)
Re: Order or not an order? - Regina  Engebritson/MN
4/1/2020 11:45:02 AM (1687 views)

deedotllc.com - Smitty Strickland/SC
3/2/2020 7:56:58 PM (1737 views)

Order Management Platforms - William Duncan/NC
2/29/2020 4:55:27 PM (2132 views)
Re: Order Management Platforms - Jay Duncan/MO
2/29/2020 8:35:24 PM (2889 views)
Re: Order Management Platforms - Vincent Clarance/CA
2/29/2020 10:36:01 PM (2619 views)
Re: Order Management Platforms - William Duncan/NC
2/29/2020 10:44:29 PM (1839 views)
Re: Order Management Platforms - Alix Ott/MI
3/2/2020 8:44:36 AM (1833 views)
Re: Order Management Platforms - Christina Hunoval/NC
3/2/2020 10:12:42 AM (1904 views)
Re: Order Management Platforms - Smitty Strickland/SC
3/2/2020 1:25:43 PM (1808 views)
Re: Order Management Platforms - Jay Duncan/MO
3/3/2020 7:59:50 AM (1829 views)

Punctual Abstract - Susan Dustin/WV
2/20/2020 4:22:55 PM (2866 views)
Re: Punctual Abstract - Roberta Dean/IN
2/21/2020 4:54:02 PM (2664 views)
Re: Punctual Abstract - Susan Dustin/WV
2/21/2020 7:07:55 PM (2057 views)
Re: Punctual Abstract - Smitty Strickland/SC
2/23/2020 4:39:21 PM (2007 views)
Re: Punctual Abstract - g h/SC
2/24/2020 8:31:35 AM (1835 views)
Re: Punctual Abstract - Susi Mansberry/WV
2/24/2020 8:38:11 AM (1852 views)
Re: Punctual Abstract - Susan Dustin/WV
2/24/2020 10:59:19 AM (2140 views)
Re: Punctual Abstract - Lisa Daugette/AL
2/24/2020 9:11:29 AM (2096 views)
Re: Punctual Abstract - Cheri Hasslinger/MD
3/16/2020 11:37:03 AM (1705 views)

Dear Title Company, we need ALL the names! - F P/VA
2/18/2020 9:59:07 AM (2868 views)
Re: Dear Title Company, we need ALL the names! - Constance Foye/VA
2/18/2020 10:32:56 AM (2053 views)
Re: Dear Title Company, we need ALL the names! - F P/VA
2/18/2020 10:37:54 AM (1918 views)
Re: Dear Title Company, we need ALL the names! - Susan Dustin/WV
2/20/2020 4:21:30 PM (1890 views)
Re: Dear Title Company, we need ALL the names! - Regina  Engebritson/MN
4/1/2020 11:46:35 AM (1601 views)

Real Title Services,Inc. - Smitty Strickland/SC
2/13/2020 3:22:51 PM (3287 views)
Re: Real Title Services,Inc. - Ron Beavers/FL
2/13/2020 4:05:45 PM (2527 views)
Re: Real Title Services,Inc. - Smitty Strickland/SC
2/13/2020 4:13:00 PM (2318 views)
Re: Real Title Services,Inc. - Naomi Backes/NC
2/14/2020 12:28:39 AM (2466 views)
Re: Real Title Services,Inc. - Angela Sharp/CA
2/28/2020 9:08:51 PM (1888 views)
Re: Real Title Services,Inc. - Angela Sharp/CA
2/28/2020 9:07:37 PM (2027 views)
Re: Real Title Services,Inc. - Paula Reynolds/FL
3/16/2020 10:17:25 AM (1622 views)
Re: Real Title Services,Inc. - Karen Knuth/NY
2/18/2020 7:39:39 AM (1951 views)
Re: Real Title Services,Inc. - F P/VA
2/18/2020 9:36:04 AM (2028 views)
Re: Real Title Services,Inc. - Angela Sharp/CA
2/28/2020 9:07:00 PM (1831 views)
Re: Real Title Services,Inc. - Rickea James/AL
2/28/2020 6:49:35 PM (1874 views)
Re: Real Title Services,Inc. - Naomi Backes/NC
3/3/2020 11:10:00 PM (1725 views)
Re: Real Title Services,Inc. - Rickea James/AL
3/3/2020 11:26:36 PM (1676 views)
Re: Real Title Services,Inc. - Rickea James/AL
3/3/2020 11:26:39 PM (1643 views)
Re: Real Title Services,Inc. - Rickea James/AL
3/3/2020 11:26:40 PM (1622 views)
Re: Real Title Services,Inc. - Rickea James/AL
3/3/2020 11:26:43 PM (1749 views)

PNA Title Services LLC - Jay Duncan/MO
2/10/2020 1:28:09 PM (2490 views)
Re: PNA Title Services LLC - Naomi Backes/NC
2/12/2020 12:28:23 AM (3332 views)
Re: PNA Title Services LLC - Jay Duncan/MO
2/12/2020 8:42:30 AM (1822 views)


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