We do work for a few companies which have multiple offices. Of course, they all want separate invoices for each of them. No problem - we can do that. But, when they send payment (from a centralized office that pays for all the branches), they don't indicate which office it is for, they don't reference our invoice number, and the amount doesn't match any of the invoices we sent out!
Then, Heaven forbid, you "guess" and credit the wrong account - they argue with you and tell you that you are invoicing for work which has already been paid!!!
THERE IS AN INVOICE NUMBER ON ALL OF OUR INVOICES - IT'S THERE FOR A PURPOSE! HOW HARD IS IT TO REFERENCE IT ON THE CHECK??
My God - what is the purpose of requiring separate invoices if you just ignore them?
Thanks for listening to me vent.
Best,
Robert A. Franco
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