I certainly cannot comment on any problems with any company before Veracity Research, as I never had dealings with them. I can, however, say that I have experienced nothing but complete pleasantness and professionalism from Veracity and have been timely paid on all orders I have completed for them. I only wish that I received more work from them because they have truly been wonderful to work with.
On the subject of "out of office" messages, I cannot agree more. One of my pet peeves is non-communication. When I communicate, it is always by written email in order to preserve the chain of events in case of any questions. If you're out of office, that is totally understandable. Many time I am in areas with limited or no signals. I carry an additional hotspot and a tablet, as well as a cell phone, but cows, pigs, chickens and other livestock don't pay for cell towers and there are still many areas of Mississippi that are inaccessible. Having a simple "I may not be able to respond immediately." message lets me know that I'm not simply being ignored. It's just a good practice.
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