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[-] TransUnion - DONNA GRADY (7 replies)
1/3/2004 4:38:40 PM (1719 views)
Re: TransUnion - Loretta Reed
1/3/2004 7:41:53 PM (2598 views)
Re: TransUnion - veronica owens
1/4/2004 8:31:44 PM (2444 views)
Re: TransUnion - Loretta Reed
1/4/2004 10:55:16 PM (2558 views)
DocuPen - Robert Franco
1/5/2004 2:51:48 PM (2555 views)
Re: TransUnion - Kim Cowles
1/5/2004 1:40:44 PM (2349 views)
Re: TransUnion - Jacqueline Costa
1/6/2004 4:03:11 PM (2570 views)
Re: TransUnion - Jill Kissell
1/22/2004 10:10:38 PM (2253 views)

Just saw your message and thought I would respond both as to Transunion/Atlantic and Home Focus. Transunion/Atlantic did call me in follow up to the rate reduction letter they sent me in December. They asked at that time if any of my fees were negotiable. I told them that, as I had explained to them when I received my fee reduction notice, I review my rates at the first of every year and adjust them annually. Sometimes rates go down (this happens mostly when I get good internet access to a county's records and don't have to travel into the county to get copies) and somtimes they go up (this happens mostly if I find myself traveling to a specific county on a frequent basis). Several of my counties started up new web sites this year which WAS going to allow me to reduce rates for ALL my clients in those counties, and those new rates were in fact going to be lower than Transunion's new rates. HOWEVER, since they wanted to pay me, say $100.00 in a county I was going to lower to, say $60.00, then I would be more than happy to accept their rate reduction and take the $100. And while they were at it, they could raise some of my counties, and they could simply leave some of them alone. Bottom line, they shot themselves in the foot with me, and I told them so. It hasn't affected my work load from them either. This week literally all of my clients were slow, nay, dead, EXCEPT Transunion which sent me an uncharacterist 2 to 4 orders per day. I agree with whoever it was that said their work is always harder. My favorite story is a search they sent me 70 miles away to do in a county that hasn't even heard of computers, where I discovered a handwritten note on the assessor's property card that said "COMMENT: TWO BIG DOGS IN YARD OK, BUT BEWARE OF OWNER" who, by the way, had been married and divorced three times, split his rural property without having it surveyed or platted, got deficient legal descriptions on the quit claim deeds that he received through the divorces, been sued several times for collection, filed bankruptcy, and went to jail for failure to pay child support. This was one of my higher priced searches -- I think I got $110 for it. I would stick to my guns on whatever I felt was necessary to compensate me for this company's work. The title coordinators are mostly pleasant enough, but the work they send can be high risk and thus often quite difficult and time consuming.

On to Home Focus. They are still out there. At least in my neck of the woods. Maybe you should just try calling your title coordinator. There is a lady in Vendor Management that is always very helpful. Her name is Deb Busch - maybe you could call her. She would give you the straight scoop I am sure.

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[+] Has anyone heard feedback from TU about the price reduction? - Nora Dillard (3 replies)
1/3/2004 1:55:48 AM (1508 views)

[+] LOOKING TO BECOME A TITLE ABSTRACTOR - JOEANN LIMES (4 replies)
1/1/2004 12:07:05 PM (1590 views)

E & O insurance - IRIS JAMES
12/30/2003 1:02:13 PM (1180 views)

[+] We stick to our prices!!! - Jay Duncan (6 replies)
12/30/2003 9:13:42 AM (1479 views)


Real Title Services


[+] To all Maryland notaries - Loretta Reed (1 reply)
12/24/2003 3:01:22 PM (1403 views)

[+] THE GREATEST ABSTRACT STORY - Jay Duncan (3 replies)
12/23/2003 11:50:25 AM (1527 views)

[+] MERRY CHRISTMAS - Jay Duncan (2 replies)
12/23/2003 10:01:01 AM (1380 views)

[+] So What Do We Do Now? - Jay Duncan (3 replies)
12/23/2003 9:53:49 AM (1540 views)

[+] CLIENTS DICTATING FEES - Jill Kissell (20 replies)
12/18/2003 10:29:14 PM (1547 views)

[+] Title insurance - Patrick Ridens (1 reply)
12/18/2003 12:00:10 PM (1373 views)

[+] Commercial Searches - Cheryl Schultz (2 replies)
12/17/2003 11:43:58 AM (1466 views)

[+] Thank you Source of Title - James Toney (1 reply)
12/15/2003 8:09:26 PM (1336 views)

New to SOT - Paul Richards
12/15/2003 1:55:13 AM (1046 views)

[+] 2 Tips to help Acrobat Reader 6.0 launch faster - Slade Smith (1 reply)
12/11/2003 3:38:13 PM (1352 views)


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