sounds like they are sending over subprime market stuff. Some lenders just do that. You will just have to make a call on whether the client is valuable enough to keep. I've dealt with some of these companies myself and usually for us anyway, the costs in time and money don't outweigh the benefits. It depends on what kind of volumn they refer and how many other clients you have. My biggest hangup has been they cause turn around problems with orders for other clients. But, if someone's just starting out and has the time, it may worth the investment.

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