I think this would be great.  Once my collection department is full staff, they can use this system to grade the unpaid clients to paid clients.  This way we can see if the clients are trying to discipline themselves on how they pay the abstractors. 

So if we think about this, they would have three systems to be grade on. Timely payments, services, and collections.  What do you think?   If I can help, please let me know, as I am trying to finalize few items here to launch the collection services and try to get all of our money asap.

Thanks,
Angelica