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[+] Which One of you are doing 60 year commercial searches for 175.00 - Are you Nuts! - Lisa Ramsey/TX (15 replies)
12/16/2004 1:19:35 PM (2354 views)

[+] There is still time... - Jay Duncan/MO (1 reply)
12/16/2004 10:51:31 AM (3168 views)

[+] HELP-WARNING! - Tim Collins/OH (4 replies)
12/16/2004 6:27:05 AM (2204 views)

[+] Need NY company contact info please - Christopher Bergheger/IL (2 replies)
12/16/2004 1:10:41 AM (2165 views)

[+] W-9 - Judy Nisonger/CA (2 replies)
12/15/2004 2:55:47 AM (2122 views)


Real Title Services


[+] One Big Mess! - Judy Nisonger/CA (5 replies)
12/15/2004 2:43:07 AM (2214 views)

Good tips! - Jay Duncan/MO
12/14/2004 9:08:36 AM (1727 views)

REMINDER! - Robert Franco/OH
12/13/2004 12:40:10 PM (2833 views)

Glad I found this message board - Gregory Butzek/WI
12/13/2004 11:50:46 AM (1657 views)

[+] Witness Only Closings - Danielle Nelson/WI (2 replies)
12/13/2004 11:48:27 AM (2480 views)

[+] 211m U.S. residents' records for sale - David Bloys/TX (6 replies)
12/12/2004 10:28:35 PM (3161 views)

Bulk Release of public records - David Bloys/TX
12/12/2004 11:23:03 AM (2783 views)

[+] Education - Shannon Blatt/VA (1 reply)
12/12/2004 1:28:00 AM (2008 views)

ALTA, Hello??? Anyone there??? - Jay Duncan/MO
12/11/2004 12:27:52 PM (2655 views)

[-] Self Serve title searches - Shannon Blatt/VA (27 replies)
12/10/2004 6:55:00 PM (3152 views)
Re: Self Serve title searches - Douglas Gallant/OH
12/10/2004 7:24:48 PM (3117 views)
Re: Self Serve title searches - Judy Nisonger/CA
12/11/2004 12:49:33 AM (3109 views)
Re: Self Serve title searches - kevin ahern/CT
12/11/2004 6:50:05 AM (3175 views)
Re: Self Serve title searches - Kurt deVries/FL
12/13/2004 9:30:48 AM (3056 views)
Re: Self Serve title searches - Charles Skinner/NY
12/14/2004 10:07:42 AM (3048 views)

     I think that Kevin is on the right track here.  I'm going to take a page out of a past life in automotive manufacturing.  The key to staying alive is to have a "Value-Added" process.  In other words you need to define what "Value" you add to the process of Document Examination as an Abstractor.  Quality, expertise, knowledge (of documents or specific counties), analysis; any and all of these are "Value" you add to the process by reviewing and reporting the documents.
          A few on this board have questioned why the companies paying for a $50 to $75 search are pushing for automated online searching, when there are so much more expensive pieces of the process to reduce cost.  The reason isn't cost, it's speed.  Speed to completing a loan a "value-added" service to the lender.  The less time they have to wait for the search (or any other piece of the process for that matter), the less likely the client will have time to rethink their decision or go with a different company, the more time they have to underwrite and (in general) the happier the client will be.  
     Right now, the simple service of finding and retrieving the documents is becoming a "commodity", especially in web-enabled counties.  Persons and companies in any location can perform the serach service and thus the price is being driven down accordingly, due to the excess supply.  What we need to sell to our clients is the Value of our expertise in the counties and the documents that they are asking us to review.

Charles W. Skinner
National Vendor Management
Consumer Marketing Services, Inc. (CMS)

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Re: Self Serve title searches - David Bloys/TX
12/14/2004 1:14:00 PM (4444 views)
Re: Self Serve title searches - Charles Skinner/NY
12/14/2004 2:16:01 PM (3073 views)
Re: Self Serve title searches - Robert Franco/OH
12/14/2004 2:58:15 PM (3006 views)
Re: Self Serve title searches - David Bloys/TX
12/14/2004 3:45:08 PM (3040 views)
Re: Self Serve title searches - Charles Skinner/NY
12/14/2004 4:41:42 PM (3066 views)
Re: Self Serve title searches - David Bloys/TX
12/14/2004 6:15:06 PM (3006 views)
Re: Self Serve title searches - Charles Skinner/NY
12/15/2004 10:13:20 AM (3082 views)
Re: Self Serve title searches - David Bloys/TX
12/15/2004 11:11:56 AM (4556 views)
Re: Self Serve title searches - Charles Skinner/NY
12/15/2004 2:09:18 PM (3048 views)
Re: Self Serve title searches - David Bloys/TX
12/15/2004 3:15:08 PM (3087 views)
Re: Self Serve title searches - Douglas Gallant/OH
12/15/2004 4:22:32 PM (3017 views)
Re: Self Serve title searches - David Bloys/TX
12/15/2004 5:16:14 PM (3055 views)
Re: Self Serve title searches - Douglas Gallant/OH
12/15/2004 6:29:10 PM (2991 views)
Re: Self Serve title searches - David Bloys/TX
12/15/2004 8:15:17 PM (3006 views)
Re: Self Serve title searches - Robert Franco/OH
12/14/2004 2:05:32 PM (2993 views)
Re: Self Serve title searches - Lisa Ramsey/TX
12/15/2004 11:38:13 AM (2943 views)
Re: Self Serve title searches - kevin ahern/CT
12/15/2004 7:24:57 AM (3034 views)
Re: Self Serve title searches - Douglas Gallant/OH
12/15/2004 3:58:18 PM (2951 views)
Re: Self Serve title searches - Michelle Bernard/LA
12/13/2004 6:31:11 PM (2992 views)
Re: Self Serve title searches - Lisa Ramsey/TX
12/11/2004 12:14:16 PM (3067 views)
Re: Self Serve title searches - John Redhead/NY
12/14/2004 12:13:49 PM (3017 views)
Re: Self Serve title searches - Douglas Gallant/OH
12/14/2004 6:29:35 PM (3021 views)


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