Just a couple of things to "remember" and I place "remember" in quotations:
1. If you are having trouble with a client NOT paying, STOP ACCEPTING THEIR WORK AND INCREASING THEIR DEBT TO YOU!
2. If you are firm in your service, confident in your abilities and can sleep well at night knowing that you may not be the very best, however, one would be hard pressed to find anyone more diligent and accurate than you, send an unruly client on their way. Yes, it will hurt your bottom line, for a short time. Ultimately, a number of things could and usually do happen, a. You will continue to market and replace said unruly client with a more fair minded one; b. The unruly client will pull his/her crap (unreasonable demands; price arguing; etc.) on another vendor, only to, at some point, be shot down there also; c. Continue burning bridges throughout their coverage area(s) and d. Return to you, realize that you must spend money to make money and that the grass is not always greener on the other side.
Either way, they are going to hurt themselves either by burning bridges or accepting a "sub-par" search at a very cheap rate, miss a mortgage or a judgment and BAMMMM, claim city!!!!!!!!!!!!!!!!!!!!!!! At that point, see how fast they come calling you to "...help us out of a little jam..."
I, for one, am not an abstractor (however I was one for seven years and currently play one on TV...lol), but, my company, Countywide Abstract, Inc., runs into this usually about once per quarter....Francine, the President of CWA has learned, over the years, that her staff provides a great service, but will NOT COMPROMISE THE INTEGRITY OF HERSELF, HER STAFF, HER SERVICE OR HER COMPANY FOR ANYONE!!! If that means dissolving the corporation and going to work at , so be it!!!!! You are ALL true professionals....you deserve to be treated as such!.........JT
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