Robert, I hope my email was one of the nice ones.  Though it probably didn't start that way.  I have to say that I took offense to your posting.  But now that I see your response, I may have been wrong.  It is hard for some to understand that there are others out there willing to help the little people (small independants).  And  unless we know you and work with you, it is hard to trust you and your intentions.  And I don't direct it at YOU, I really mean anyone out there who comes in and tries to help, some don't know how to take it.
Many of us have been around these message boards for well over 2 years and you seem to be fairly new to them here on SOT and some just don't quite know what to make of some comments, good, bad or indifferent.
Just my opinion, people price to stay competitive and also have to go with their areas average fees as well.  Not every area is the same.  Some normal undercutting fees may be $65 in some states, and others it could be $25.  I guess I just didn't find it fair to categorize those who charge $35 as being those with little experience, some bad turn times, and occasional bad communication.