Hey Mark,
      if the clients are satisfied with who they are using, ask to be their back-up.  With a title company never cut your marketing budget, have someone always out there pressing the flesh and meeting face to face.  We are always marketing, never stop, when you think you can't handle one more order, you can.  That is how you grow.  Stress service and customer relations, that is a main stay in any business.  Never promise more than you can delivery and always deliver more than you promise.

Good luck,

Jay