Hi Scott....

How are you doing?   About your post....(thank goodness for email orders)  we have a small solution to the expense problem - and environmentally sound.  Since I have been around for quite some time, and after everything is scanned and indexed into our database - we reuse the paper.  Up until this month, we were still recycling paper - I didn't purchase any for about 6 months.  It was either that, or shred it to protect client confidentiallity.  I still shred paper.....and use some on my flower beds for mulch.  I tried buying recycled paper, but it is so darn expensive.  We still recycle the paper, I hired a teenager I know to take all the staples out, make sure the back side is clean and stack it neatly.  She is much cheaper than buying more paper.  

Toner cartridges are an incredible expense - I would say it is at least 50% of our budget for supplies.  Office Max has started selling recycled cartridges - I tried it myself for some time but its messy and I could never get the hang of filling the darn things. Believe me, we shake those cartridges every chance we get just to get one more copy out of it. 

We used WinFax for awhile...but I like using the Website for orders a lot better.  We save the orders so we know exactly if and when they come in..and can confirm from the email upon receipt.  I like the ole BIC atmosphere too.... (thats Butt in Chair)....just pack it altogether in one email and its gone. 

Good luck with finding a solution....I sure know the feeling.

Ellen