I do work for LSI I had problems at first till I called and spoke with the person that handles Florida. I found out it is best to do invoices for each order as you do it, then save them on an xl spread sheet with the approiate info they need. Then fax it to whom they have directed me to one time a month generally around the 15th is when I do it and I paid around the 15th of the next month. The accounting dept is in Pa and the check writers are in Cali. They process the invoices in Pa and once approved they send them to Cali for processing of the checks. I understand it is hard to wait a month to get paid but this is a large corporation and deal in bulk and pay in bulk. Once you get by the invoice issue this is a real good company to work for and payment does come timley. I have had some head scratcher moments in talking with LSI but everyone has had a bonehead moment from time to time. I also know they switch states within the departments, but I have dealt with the same person's for the past 18 months. I have a good repor with a lady in accounting if you want to email me with some particulars I can give her a call and see what I can do for you. Sam