That is a good point.  We added a couple of lines to our cover sheet for the examiners to enter the search fee, copy fee, and any miscellaneous charges.  We still bill our clients at the end of the month - and I always prefer our clients to pay based on our monthly invoice and statement.  However, at least with the additional information on our search, they know when they get the search back how much they will be billed.

Still, we have a few clients that decide when they get the invoice they aren't going to pay the whole thing.  I just processed a couple of payments that were for odd amounts less than what they were billed.  They didn't call when they got the work back, nor when the got the bill, but for some reason they chose not to pay the full amount.

That just infuriates me... we are dropping a few clients who can't seem to pay their bills in full.  They have every opportunity to call me if they thought there was a mistake on the bill.  There is no excuse to just deduct some amount from the payment with out a phone call.

Best,
Robert A. Franco
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