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[+] Invasion of Privacy - Donna Grady/NC (1 reply)
2/9/2006 9:57:49 PM (2053 views)

[-] Nationwide App. Outsourcing? - NA/FL (14 replies)
2/9/2006 6:10:41 PM (2447 views)
Re: Nationwide App. Outsourcing? - Scott Perry/PA
2/9/2006 7:18:47 PM (2954 views)
Re: Nationwide App. Outsourcing? - NA/FL
2/10/2006 10:17:28 AM (2978 views)
Re: Nationwide App. Outsourcing? - Lisa Ramsey/TX
2/10/2006 10:21:33 AM (2858 views)
Re: Nationwide App. Outsourcing? - L ROLAND/CA
2/10/2006 12:53:21 PM (2790 views)
Re: Nationwide App. Outsourcing? - Kevin Ahern/CT
2/10/2006 1:04:52 PM (2745 views)
Re: Nationwide App. Outsourcing? - Lisa Ramsey/TX
2/12/2006 3:17:43 PM (2833 views)
Re: Nationwide App. Outsourcing? - Doug Hollowell/TX
2/14/2006 3:54:53 PM (2762 views)

As a former employee of Nationwide for their Texas Ops as of last year, their internal search dept is just that; internal.  They use their own staff in their Pittsburgh area location to utilize online records of over 200+ online counties.  They were considering last year to utilize "off shore" companies to assist in part of the production of their products to help lower their production costs and improve turn times of their title products.  I left before any major roll-out of this occurred.  Nationwide is owned by Capital Title Group out of Scottsdale, AZ.  Some of Nationwide's corporate direction is being driven by the parent company.  

Nationwide took cues from others like Lenders First Choice which did (or does) a large amount of production with a vendor in India.  I also was an employee there as well and know they do a large number of searches using online records. They can take an order today, get the online search work produced within an hour in most cases and obtain doc images as well, scan in the results with doc copies and have it being processed in India the same day.  Upon completion, the work would be delivered back to the US location from India (sometimes within the same day and usually, the next morning), where the US location would QC and send out to the client.  This happened daily. With daily order counts hitting over 1000 orders a day, it made sense for them to utilize a more cost effective way to process work.  They frankly would not have the workspace for the number of additional employees needed to key the data.  Advantages like getting work processed today (your time) by a compnay on the otherside of the globe where their today is our tomorrow and getting it back quickly made sense for them.  

This is the mind-set as lenders want their title work ASAP.  Remember, the more loans a lender closes in a month the greater the bookings.  The greater the bookings the greater the profit.  Those that can help their client (the lender) book more loans at month end will be those that get more marketshare. 

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Re: Nationwide App. Outsourcing? - Lisa Ramsey/TX
2/14/2006 9:07:51 PM (2711 views)
Re: Nationwide App. Outsourcing? - Kevin Ahern/CT
2/15/2006 10:08:11 AM (2735 views)
Re: Nationwide App. Outsourcing? - Robert Franco/OH
2/15/2006 10:21:22 AM (2852 views)
Re: Nationwide App. Outsourcing? - Lisa Ramsey/TX
2/15/2006 10:53:11 AM (4138 views)
Re: Nationwide App. Outsourcing? - Kevin Ahern/CT
2/15/2006 6:17:01 PM (2900 views)
Re: Nationwide App. Outsourcing? - J Nisonger/CA
2/16/2006 4:43:16 AM (2825 views)
Re: Nationwide App. Outsourcing? - Kevin Ahern/CT
2/16/2006 5:45:35 AM (2774 views)

[+] Stewart Title of India - Ricky Farrow/FL (20 replies)
2/8/2006 6:54:38 PM (3836 views)

[+] Error Rates - Lynn Hammett/SC (5 replies)
2/8/2006 3:16:43 PM (2113 views)

[+] Policy Writing - George Booth/OH (7 replies)
2/8/2006 11:54:01 AM (2132 views)


Real Title Services


[+] Another judgement question - Lynn Hammett/SC (7 replies)
2/8/2006 10:53:11 AM (2242 views)

Just checking - Tammy Knight/MO
2/7/2006 10:30:25 PM (1868 views)

[+] Outrageous Copy Costs - Danielle Nelson/WI (11 replies)
2/7/2006 1:06:16 PM (2299 views)

[+] Jay - J Nisonger/CA (8 replies)
2/7/2006 3:34:54 AM (3288 views)

Best Company of the Month! - J Nisonger/CA
2/6/2006 12:18:40 PM (1803 views)

[+] CONGRATULATIONS, STEELERS!!! - Scott Perry/PA (7 replies)
2/5/2006 10:11:45 PM (2241 views)

Thank You Amerisearch (f/k/a) - Lisa Ramsey/TX
2/4/2006 12:16:34 PM (1857 views)

[+] hand held scanners - Robert Breakell/CT (9 replies)
2/3/2006 7:05:56 PM (2159 views)

Feedback/Company Reviews - Robert Franco/OH
2/3/2006 11:12:38 AM (1735 views)

[+] USA Map - Smitty Strickland/SC (6 replies)
2/2/2006 6:41:35 PM (2203 views)


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