Thanks for your input. The research I've been able to come up with indicates about a 5% error rate at the top end and reducing down to about 2% as time is added. Errors can be categorized in various areas, from typos to missed conveyances...the entire gamut. I'm trying to document a point...the more pressure to provide high volume with time constraints, the higher the error rate. I'm sure some e&o insurance actuary has this figured out.
Thanks again.
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