No, we haven't filed suit against them because they do pay, just very slowly. As for the no pays, it's that they claim they can't find the orders, in their system, so we go back through our files and get names, addresses, counties, etc. to give them. We end up scheduling a call with them and go through line by line the orders that haven't been paid. Sometimes their excuse is that they sent it to another company. It seems that they double order the work and pay the company that gets it back the quickest. Not a very good business practice. We have had to add an A/R person just to deal with them and reconcile the account.
BTW, please email me/fax me with your outstanding bills. Thanks David.
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