I think a big part of the problem is the lack of communication between the agents and the abstractors.  As well as the number of abstractors that were taught to look for deeds, mortgages, and liens, with no understanding of what the information is used for.

When the abstractors were "in-house" employees the agents had a vested interest in making sure they were well trained and that they knew what they were doing.  Now that so many of the title searches are outsourced, there is no real training.   Thus, there is nobody making sure the abstractors understand the "WHY."  An abstractor cannot possibly provide a good title search without understanding what the information they report is used for.  It is important not only to know what to look for, but why it is needed.

Best,
Robert A. Franco
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