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[+] 424 - J Nisonger/CA (13 replies)
8/16/2006 8:41:53 PM (2572 views)

Info on J.M.R. Retrieval - Brad McCollom/IN
8/16/2006 6:28:28 PM (2150 views)

[+] State Website exposes 220,000 Social Security numbers - David Bloys/TX (13 replies)
8/15/2006 8:48:50 PM (3747 views)

[+] US TITLE SEARCH, INC - Angelica Schneider/IN (14 replies)
8/11/2006 8:17:39 PM (3030 views)

[+] Courthouse Connections mia? - Sheila Arndt/MO (7 replies)
8/11/2006 5:39:32 PM (2769 views)




[-] Missed Open Mortgages! - Nathan Miller/KY (78 replies)
8/11/2006 4:56:23 PM (2917 views)
Re: Missed Open Mortgages! - Robert Franco/OH
8/11/2006 5:30:37 PM (2748 views)

That is a good question.  I have struggled with that in the past also.  I tend to keep them around too long after I "know" that they aren't going to get it.  However, until I am confident they don't search on their own.

I don't think it is fair, nor does it make sense to waste all the resources spent training, to adopt a strict policy of terminating employees if they make "X" amount of mistakes in a given period.  I have been known to be pretty hard on examiners that miss things because they have to understand the liability involved.  If you are too easy on them, they never understand the gravity of the situation.  I had one examiner that left crying and NEVER came back.  However, I am fair and I don't fire them for missing something. Instead, I make them go back and re-do it and then come back and explain to me how they missed it.

It is more important to know "why" it was missed.  If they overlooked it because they focused on the wrong thing, they usually don't make that mistake again.  If they just don't have the capacity for the attention to detail required for the job, then they have to be let go.

Some people just don't "get it"... and probably are not capable.  It is sometimes hard to tell in the beginning, and it takes some people longer to really understand how important it is.  I usually wait until I am confident that additional training isn't going to cure the problem.  Then, I have to let them go.

If they care enough about the job and they understand the potential liability, they will be more upset than I am when they miss something and I don't have to be so tough on them.  That is when I know I have a good examiner.

Tough position to be in.  Best of luck.

Robert A. Franco
SOURCE OF TITLE

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Re: Missed Open Mortgages! - Kevin Ahern/CT
8/11/2006 6:11:41 PM (2739 views)
Kevin, I understand your point... - Michael/KS
8/13/2006 8:25:31 PM (2722 views)
Re: Kevin, I understand your point... - Kevin Ahern/CT
8/14/2006 7:09:55 AM (2592 views)
Re: Kevin, I understand your point... - Larry Crooks/OH
8/14/2006 9:13:22 AM (2537 views)
Re: Kevin, I understand your point... - George Booth/TX
8/14/2006 10:32:42 AM (2485 views)
Re: Kevin, I understand your point... - Kevin Ahern/CT
8/14/2006 10:53:39 AM (2612 views)
Re: Kevin, I understand your point... - George Booth/TX
8/14/2006 11:45:11 AM (2527 views)
Re: Kevin, I understand your point... - Kevin Ahern/CT
8/14/2006 12:03:02 PM (2486 views)
Re: Kevin, I understand your point... - George Booth/TX
8/14/2006 12:13:31 PM (2444 views)
Re: Kevin, I understand your point... - Kevin Ahern/CT
8/14/2006 12:17:41 PM (2487 views)
Re: Kevin, I understand your point... - Lisa Ramsey/TX
8/21/2006 8:22:27 AM (2413 views)
Re: Kevin, I understand your point... - Kevin Ahern/CT
8/21/2006 10:18:22 AM (2293 views)
Re: Kevin, I understand your point... - Jay Duncan/MO
8/21/2006 10:45:56 AM (2359 views)
Re: Kevin, I understand your point... - Kevin Ahern/CT
8/21/2006 10:55:44 AM (2424 views)
Re: Kevin, I understand your point... - Jay Duncan/MO
8/21/2006 11:16:55 AM (2601 views)
Re: Kevin, I understand your point... - Kevin Ahern/CT
8/21/2006 11:21:41 AM (2798 views)
Re: Kevin, I understand your point... - Jay Duncan/MO
8/21/2006 11:29:16 AM (2658 views)
Re: Kevin, I understand your point... - Robert Franco/OH
8/14/2006 11:30:10 AM (2510 views)
Re: Kevin, I understand your point... - Kevin Ahern/CT
8/14/2006 12:08:32 PM (2431 views)
Re: Kevin, I understand your point... - Wanda Steudel/OH
8/14/2006 3:49:18 PM (2505 views)
Agreeing with Robert - Danielle Nelson/WI
8/14/2006 4:24:36 PM (2555 views)
Re: Kevin, I understand your point... - Kevin Ahern/CT
8/14/2006 5:24:13 PM (2588 views)
Re: Kevin, I understand your point... - Jay Duncan/MO
8/14/2006 5:49:07 PM (2573 views)
Re: Kevin, I understand your point... - Kevin Ahern/CT
8/14/2006 6:44:56 PM (2440 views)
Re: Kevin, I understand your point... - Jay Duncan/MO
8/15/2006 8:55:37 AM (2415 views)
Re: Kevin, I understand your point... - Kevin Ahern/CT
8/15/2006 9:42:22 AM (2272 views)
Re: Kevin, I understand your point... - Jay Duncan/MO
8/15/2006 1:28:31 PM (2295 views)
Re: Kevin, I understand your point... - Kevin Ahern/CT
8/15/2006 2:11:45 PM (2329 views)
Re: Kevin, I understand your point... - Scott Perry/PA
8/15/2006 2:49:13 PM (2367 views)
Re: Kevin, I understand your point... - Kevin Ahern/CT
8/15/2006 2:57:32 PM (2453 views)
Re: Kevin, I understand your point... - Scott Perry/PA
8/15/2006 3:05:06 PM (2466 views)
Re: Kevin, I understand your point... - Kevin Ahern/CT
8/15/2006 3:08:15 PM (2341 views)
Re: Kevin, I understand your point... - Scott Perry/PA
8/15/2006 4:55:57 PM (2478 views)
Re: Kevin, I understand your point... - Kevin Ahern/CT
8/15/2006 5:17:34 PM (2349 views)
Re: Kevin, I understand your point... - Jay Duncan/MO
8/15/2006 5:04:20 PM (2279 views)
Re: Kevin, I understand your point... - Kevin Ahern/CT
8/15/2006 5:19:36 PM (2342 views)
Re: Kevin, I understand your point... - Scott Perry/PA
8/15/2006 5:26:30 PM (2384 views)
Re: Kevin, I understand your point... - Robert Franco/OH
8/15/2006 5:58:45 PM (2295 views)
Re: Kevin, I understand your point... - Scott Perry/PA
8/15/2006 6:55:22 PM (2277 views)
Re: Kevin, I understand your point... - Kevin Ahern/CT
8/16/2006 5:25:50 AM (2342 views)
Re: Kevin, I understand your point... - Scott Perry/PA
8/16/2006 7:35:18 AM (2234 views)
Re: Kevin, I understand your point... - Kevin Ahern/CT
8/16/2006 7:48:26 AM (2397 views)
Re: Kevin, I understand your point... - Scott Perry/PA
8/16/2006 7:50:57 AM (2402 views)
Re: Kevin, I understand your point... - Kevin Ahern/CT
8/16/2006 8:14:11 AM (2434 views)
Re: Kevin, I understand your point... - Kevin Ahern/CT
8/20/2006 1:21:24 PM (2254 views)
Re: Kevin, I understand your point... - Scott Perry/PA
8/20/2006 6:16:32 PM (2154 views)
Re: Kevin, I understand your point... - Kevin Ahern/CT
8/20/2006 8:11:58 PM (1934 views)
Re: Kevin, I understand your point... - Scott Perry/PA
8/20/2006 8:17:59 PM (2079 views)
Re: Kevin, I understand your point... - Kevin Ahern/CT
8/16/2006 7:40:45 AM (2096 views)
Re: Kevin, I understand your point... - Scott Perry/PA
8/16/2006 7:48:06 AM (2229 views)
Re: Kevin, I understand your point... - Kevin Ahern/CT
8/15/2006 6:33:52 PM (2149 views)
Re: Kevin, I understand your point... - Scott Perry/PA
8/15/2006 6:59:19 PM (2137 views)
Re: Kevin, I understand your point... - Kevin Ahern/CT
8/16/2006 5:48:25 AM (2337 views)
Re: Kevin, I understand your point... - Scott Perry/PA
8/16/2006 7:25:01 AM (2195 views)
Re: Kevin, I understand your point... - Kevin Ahern/CT
8/20/2006 1:16:47 PM (1987 views)
Re: Kevin, I understand your point... - Scott Perry/PA
8/20/2006 6:03:44 PM (2024 views)
Re: Kevin, I understand your point... - Lisa Ramsey/TX
8/21/2006 8:35:42 AM (2091 views)
Re: Kevin, I understand your point... - Kevin Ahern/CT
8/21/2006 10:41:32 AM (1989 views)
Re: Kevin, I understand your point... - Robert Franco/OH
8/21/2006 1:42:35 PM (2194 views)
Re: Kevin, I understand your point... - Kevin Ahern/CT
8/21/2006 7:32:15 PM (2025 views)
Re: Kevin, I understand your point... - Robert Franco/OH
8/21/2006 8:42:12 PM (2068 views)
Re: Kevin, I understand your point... - Kevin Ahern/CT
8/21/2006 10:39:24 PM (2349 views)
Re: Kevin, I understand your point... - Robert Franco/OH
8/15/2006 11:35:01 AM (2109 views)
Re: Kevin, I understand your point... - Kevin Ahern/CT
8/15/2006 11:46:54 AM (2164 views)
Re: Kevin, I understand your point... - Scott Perry/PA
8/14/2006 10:53:13 PM (2287 views)
Re: Missed Open Mortgages! - Sandra Morton/KS
8/14/2006 9:41:30 PM (2233 views)
Re: Missed Open Mortgages! - Nathan Miller/KY
8/14/2006 10:07:01 PM (2292 views)
Re: Missed Open Mortgages! - Nathan Miller/KY
8/14/2006 9:53:20 PM (2160 views)
Re: Missed Open Mortgages! - George Booth/TX
8/15/2006 10:46:52 AM (2220 views)
Re: Missed Open Mortgages! - Kevin Ahern/CT
8/15/2006 10:54:30 AM (2065 views)
Re: Missed Open Mortgages! - George Booth/TX
8/15/2006 3:57:09 PM (2038 views)
Re: Missed Open Mortgages! - Kevin Ahern/CT
8/15/2006 4:02:37 PM (2273 views)
Re: Missed Open Mortgages! - Robert Franco/OH
8/15/2006 3:22:37 PM (2201 views)
Re: Missed Open Mortgages! - Tammy Knight/MO
8/19/2006 4:29:49 AM (2077 views)
Re: Missed Open Mortgages! - George Booth/TX
8/21/2006 3:26:57 PM (2044 views)
Re: Missed Open Mortgages! - Kevin Ahern/CT
8/21/2006 5:46:44 PM (2121 views)
Re: Missed Open Mortgages! - Amy Curtiss/MI
8/22/2006 12:04:42 PM (2297 views)

ALTA vs NALTEA - Jay Duncan/MO
8/11/2006 3:36:55 PM (2103 views)

[+] Title Direct (Again)... - Scott Perry/PA (2 replies)
8/10/2006 10:57:00 PM (2522 views)

[+] Question about Title Plants - L ROLAND/CA (4 replies)
8/10/2006 5:51:25 PM (2571 views)

[+] What to charge for commercial searches - Deborah Thompson/CA (3 replies)
8/10/2006 5:39:45 PM (2562 views)

[+] Richmond Monroe Group - Jill Kissell/IA (4 replies)
8/10/2006 2:41:34 PM (3502 views)

[+] O & E Search - Barbara Bennett/IN (6 replies)
8/9/2006 4:21:32 PM (2549 views)

[+] Millennium Abstract - Smitty Strickland/SC (5 replies)
8/8/2006 5:21:07 PM (2847 views)

[+] Sorry, too good not to pass on. - Jay Duncan/MO (10 replies)
8/8/2006 2:16:10 PM (2645 views)

Naltea Conference 2007 - Jay Duncan/MO
8/7/2006 7:45:30 PM (2075 views)


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