I have to share. For some time we had trouble getting paid from Reliable Property Reports...I guess it went on a year or so. I remember a number of other companies having the same problem. I got tired of having to bill, rebill, call, email. So Savannah and I decided we didn't need their business so why bother. After all, they send an order and email within a couple of hours to check status. The emails and phone calls for eta continue incessently to the point that you have to say "If you quit calling we can get to your work!" It was easier to just FIRE THE CLIENT!
Anywhoo...from time to time Reliable still sends us an order which we politely send back asking them to redirect to another company. Well, today I received yet another of at least half a dozen requests for an ETA of an order I refused over a week ago! I called Betty Farmer at the company and very politely let her know that
"We do not provide services to Reliable Properties and do not accept their orders. Please assign to another company."
She had the NERVE to email the following back to me! "NOT VERY NICE"
I think it's not very nice to place orders with title companies and then not pay in a timely manner, if at all. And it is especially telling when a childish response is sent back after an order is refused. I emailed back that I would no longer respond to their orders with a polite refusal...I'll just ignore them. Of course, it's not my nature...but it would serve them right if I do!
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