I do not believe that we abstractors "bash" companies on SOT.  When someone asks if anyone has had any experience with a particular company, we respond accordingly - both positively AND negatively.  I have supported a number of VM's that others have expressed displeasure with on SOT.  We each have had different experiences.

That being said, I have been working with LSD off and on for over 3 years. For the most part I have found the staff there to be very friendly.  However, what others have said is true - it is VERY difficult to get payment from them.  (I am currently sitting on invoices totaling $500 which are 30-60 days past due.) And they tend to call for status within an HOUR of sending an order, and continue to call 1-2 times per day to follow up until the order is received back.

So, is LSD a "good company"?  Maybe so.  Do they have late payment issues? Do they drive abstractors crazy with telephone calls?  Definitely.  I do not see it as "bashing" to tell others, when asked, about the experience I have had with a company.  If LSD is concerned with how they are being perceived by abstractors, then they should look into improving their relationships with said abstractors.

Lori