Scott,  Very well said !!!!!
Several times VM companies have "demanded" that I cut
my fees on services to them, and I have said something to
the effect that, "if you want to reduce you costs, tell the
power company to lower your elect. or heat ing bills, tell
the city to lower your water bill,  tell the govt. to lower
your tax bill,    they always reply something to the
effect "they won't lower those costs", and I simply say,,,
"I won't lower mine either"...  They have switched to
another abstractor, but many times "came back"
after telling me, "we no longer use that person"....

I wonder why?   Was their product worth what the
VM companies wanted to pay them???