GOOD AFTERNOON NATASHA, ONE OF THE PROBLEMS WAS DAVID DID NOT RECOGNIZE THE OTHER NAME ON APP AS THAT OF ANOTHER EXAMINER ( SINCE THERE ARE MANY NAMES WRITTEN ON APP'S SUCH AS ATTY'S ,BROKERS,DEPART CO'S) . I DO AGREE THAT FUTURE ORDERS FROM THIS COMPANY SHOULD BE CHECKED FOR THE SAME CARELESS MISTAKE, HOWEVER AT ONE POINT THEY REALIZED THEIR  MISTAKE AND SHOULD HAVE CALLED TO CANCEL IF SEARCH WAS NOT DONE , AND IF IT WAS DONE THEY DID NOT HAVE TO RE-ORDER WITH 2ND EXAMINER