JT,
Please don't attempt to lecture me on business. I have owned and operated successful businesses for more than 39 years; courthouse research and title abstracting for the past 17 years.
This was not an error in my on the part of the vendor when they sent the order to two abstractors. Judging by your irate response it seems likely that your office may have made the same mistake and distributed an order to more than one abstractor.
You suggested in an earlier post that I should have "subbed" the business to another abstractor. What if I subbed it out to more than one abstractor? I could always blame the error on the abstractor by saying he should have known. Right?
FYI, it is not uncommon for orders to come in with third party names on the order. Sometimes it is another abstracting company; sometimes a lender, sometimes an attorney; sometimes a a branch of my customer, sometimes another vendor management company that has "subbed" out the order. Sometimes it is another abstractor who for whatever reason has failed to complete the order on time. Often, we as abstractors, have no idea who the third party on the order is and it really isn't any of our business anyway.
I learned that the third party on this order was another abstractor only after we had both completed the order and returned the same order. As I have said many times in this thread, I am willing to discount the order as a courtesy but I will not accept responsibility for someone else's mistake.
I take responsibility for every aspect of my business, JT, and have for nearly four decades.
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