I think J.T. did get the gest of your first post.
He said something in the post about, "if another company's
name was on the order, .....a simple phone call ....."
I agreee before going that far to do an order, make a phone
call to, as Paul Harvey says, "the rest of the story".
In this case they did not intend for you to do the order,
as you now know and have to deal with. Sometimes we
may attempt to provide to quick a servce (turn time) with-
out getting all the needed details before charging off
to do a quick, good search for the client.
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