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[+] challenge to abstractor to change payment arrangement - Diane Cipa/PA (34 replies)
12/8/2007 11:55:41 AM (3785 views)

[+] express financial services case #07-27374 - marilyn snyder/FL (5 replies)
12/7/2007 5:25:16 PM (2775 views)

[+] Can you afford not to go? - Jay Duncan/MO (12 replies)
12/7/2007 2:00:48 PM (2645 views)

[+] Nationwide Title Clearing $$ - Rob  Robinson/PA (6 replies)
12/6/2007 5:11:46 PM (3956 views)

[+] Make a Difference in the Industry? - Jeanine Johnson/FL (12 replies)
12/6/2007 11:33:13 AM (2560 views)




[+] Christmas prayers - Kurt deVries/FL (2 replies)
12/6/2007 10:22:33 AM (2566 views)

[+] US Title Solutions - JOSEPH MARTINEZ/NM (4 replies)
12/5/2007 6:12:41 PM (2915 views)

[+] Different Christmas Story - Kurt deVries/FL (3 replies)
12/5/2007 11:07:54 AM (2400 views)

[+] Abstractor Software - Norean Cashwell/GA (6 replies)
12/4/2007 4:23:18 PM (2760 views)

[+] Christmas for the Soldiers - Kurt deVries/FL (16 replies)
12/4/2007 11:09:56 AM (2410 views)

[+] Cheapest way not best way - Ron McPherson/IA (2 replies)
12/4/2007 11:06:58 AM (2515 views)

[+] Eclipse Real Estate Services - Kenneth Signor/SC (6 replies)
12/3/2007 5:54:15 AM (2839 views)

[+] ...as seen on a shirt - Jay Duncan/MO (4 replies)
11/30/2007 5:20:30 PM (2715 views)

[-] Ordered by mistake - David Bloys/TX (52 replies)
11/30/2007 2:34:23 PM (2823 views)
    How would you handle this?

We received an order in the afternoon from a company we occasionally work with. The order called for a search in one of my distant counties. (A 220 mile round trip).We returned the results the following morning.

Today I received a call from the company representative saying the order was faxed to us by mistake so they were surprised to receive an invoice from us. They intended to send the order to another abstractor and had in fact sent the order to her as well.

So now they have two results and do not wish to pay for ours. On looking at their original request I note that they did in fact have another company's name in the "To" field but with our fax number. At the time, I assumed this order had been forwarded to us due to some inability of the other searcher to complete the request. Or that it was an order forwarded from their own client to some branch of the parent company.

They say I should have noticed their error and called them before proceeding and that it was my error not to do so. I want to be fair but I don't really want to be out the money for an order they never should have sent to me if they didn't expect me to do it promptly.

What do you think?
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Re: Ordered by mistake - Jay Duncan/MO
11/30/2007 2:48:09 PM (2528 views)
Re: Ordered by mistake - Michelle White/IL
11/30/2007 3:11:19 PM (2405 views)
Re: Ordered by mistake - David Bloys/TX
11/30/2007 7:26:06 PM (2430 views)
Re: Ordered by mistake - george Hubka/MI
12/1/2007 3:39:58 PM (2348 views)
Re: Ordered by mistake - J.T. Shoemaker/NY
11/30/2007 9:22:36 PM (2375 views)
Re: Ordered by mistake - David Bloys/TX
12/1/2007 12:48:53 AM (2440 views)
Re: Ordered by mistake - Natasha/MD
12/3/2007 11:56:04 AM (2293 views)
Re: Ordered by mistake - michael quinn/NY
12/3/2007 12:49:26 PM (2290 views)
Re: Ordered by mistake - Natasha/MD
12/3/2007 2:29:01 PM (2287 views)
Re: Ordered by mistake - David Bloys/TX
12/3/2007 2:49:55 PM (2251 views)
Re: Ordered by mistake - michael quinn/NY
12/3/2007 3:28:08 PM (2459 views)
Re: Ordered by mistake - Ron McPherson/IA
12/1/2007 1:12:52 AM (2304 views)
Re: Ordered by mistake - David Bloys/TX
12/1/2007 9:15:53 AM (2319 views)
Re: Ordered by mistake - Kevin Ahern/CT
12/1/2007 9:56:25 AM (2266 views)
Re: Ordered by mistake - Scott Perry/PA
12/1/2007 10:34:33 AM (2247 views)
Re: Ordered by mistake - Douglas Gallant/OH
12/1/2007 1:36:07 PM (2222 views)
Re: Ordered by mistake - george Hubka/MI
12/1/2007 3:51:49 PM (2283 views)
Re: Ordered by mistake - David Bloys/TX
12/1/2007 7:35:04 PM (2313 views)
Re: Ordered by mistake - Ron McPherson/IA
12/1/2007 10:28:47 PM (2277 views)
Re: Ordered by mistake - Scott Perry/PA
12/2/2007 12:01:27 AM (2212 views)
Re: Ordered by mistake - J.T. Shoemaker/NY
12/2/2007 1:59:45 PM (2292 views)
Re: Ordered by mistake - David Bloys/TX
12/2/2007 6:01:32 PM (2310 views)
Re: Ordered by mistake - george Hubka/MI
12/2/2007 6:15:24 PM (2259 views)
Re: Ordered by mistake - J.T. Shoemaker/NY
12/2/2007 8:34:39 PM (2222 views)
Re: Ordered by mistake - David Bloys/TX
12/2/2007 10:21:44 PM (2094 views)
Re: Ordered by mistake - Scott Perry/PA
12/2/2007 10:34:03 PM (2219 views)
Re: Ordered by mistake - Robert Franco/OH
12/2/2007 11:11:03 PM (2187 views)
Re: Ordered by mistake - martha campbell/VA
12/3/2007 7:28:24 AM (2208 views)
Re: Ordered by mistake - Jean Allen/NC
12/3/2007 8:44:15 AM (2208 views)
Re: Ordered by mistake - Kevin Ahern/CT
12/3/2007 11:19:42 AM (2137 views)
Re: Ordered by mistake - Jessica Talley/NJ
12/3/2007 1:04:46 PM (2170 views)
Re: Ordered by mistake - michael quinn/NY
12/3/2007 1:25:00 PM (2166 views)
Re: Ordered by mistake - Jessica Talley/NJ
12/3/2007 6:56:02 PM (2289 views)
Re: Ordered by mistake - michael quinn/NY
12/3/2007 9:04:45 PM (2494 views)
Re: Ordered by mistake - Jean Allen/NC
12/3/2007 2:43:55 PM (2138 views)
Re: Ordered by mistake - David Bloys/TX
12/3/2007 2:57:33 PM (2113 views)
Re: Ordered by mistake - Michael Quinn/NY
12/3/2007 11:12:33 AM (2131 views)
Re: Ordered by mistake - David Bloys/TX
12/3/2007 11:56:14 AM (2080 views)
Re: Ordered by mistake - James Powell/MI
12/3/2007 2:33:26 PM (2127 views)
Re: Ordered by mistake - David Bloys/TX
12/3/2007 3:03:44 PM (2246 views)
Re: Ordered by mistake - ks/IN
12/3/2007 3:42:47 PM (2219 views)
Re: Ordered by mistake - michael quinn/NY
12/3/2007 3:48:53 PM (2105 views)
Re: Ordered by mistake - ks/IN
12/3/2007 4:30:20 PM (2413 views)
Re: Ordered by mistake - michael quinn/NY
12/3/2007 5:08:35 PM (2187 views)
Re: Ordered by mistake - Kevin Ahern/CT
12/4/2007 10:22:09 AM (2419 views)
Re: Ordered by mistake - Rob  Robinson/PA
12/4/2007 10:53:32 AM (2225 views)
Re: Ordered by mistake - Ron McPherson/IA
12/4/2007 11:13:25 AM (2119 views)
Re: Ordered by mistake - David Bloys/TX
12/4/2007 10:28:59 PM (1946 views)
Re: Ordered by mistake - Robert Franco/OH
12/4/2007 11:45:35 PM (1981 views)
Re: Ordered by mistake - David Bloys/TX
12/5/2007 8:02:29 AM (2061 views)
Re: Ordered by mistake - Jean Allen/NC
12/5/2007 8:14:17 AM (2044 views)
Re: Ordered by mistake - Cheryl O'Brien/VA
12/10/2007 1:22:32 PM (1844 views)

[+] Stella Awards - Jay Duncan/MO (11 replies)
11/30/2007 10:55:41 AM (2496 views)


<< get older messagesget newer messages >>

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