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[+] Grand Info, Inc - Response from the Owner - Robb Grandon/MI (9 replies)
6/2/2008 12:03:42 PM (4200 views)

[+] Moonpie! - J Nisonger/CA (15 replies)
5/30/2008 6:20:46 PM (3966 views)

[+] Flagship Title, Hampton VA - Amy Tatusko/VA (5 replies)
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[+] Northwest Title & Escrow (Vandanais Heights, MN) - Michaela Urban/OH (1 reply)
5/29/2008 12:09:58 PM (4130 views)

[+] Top excuses for not paying vendors - . APS/NY (11 replies)
5/27/2008 8:41:27 PM (4287 views)




[+] Junk Fee - Robert Franco/OH (8 replies)
5/27/2008 4:45:53 PM (3915 views)

[+] Lets Search for title in India - David Bloys/TX (11 replies)
5/27/2008 12:57:12 AM (5601 views)

[+] Title Plant Software - Vikki Moffitt/GA (9 replies)
5/25/2008 5:33:55 PM (6759 views)

[+] on the subject of RESPA reform - Diane Cipa/PA (2 replies)
5/23/2008 10:58:14 PM (3809 views)

[+] Global Data Source, LLC (TitlePrep) - Edward Huguenin/SC (4 replies)
5/23/2008 12:08:18 PM (8483 views)

[+] Obama Update! - Kurt deVries/FL (88 replies)
5/23/2008 9:25:56 AM (4177 views)

[+] iMortgage Services - Pat/NY (6 replies)
5/21/2008 9:28:30 AM (4182 views)

KKRB - Rachel Lallman/OH
5/20/2008 2:02:26 PM (3559 views)

[-] Grand Info Inc - Joanie Hahr/VT (45 replies)
5/19/2008 10:17:34 AM (4347 views)
Re: Grand Info Inc - Barbara Bennett/IN
5/19/2008 10:22:21 PM (4609 views)
Re: Grand Info Inc - Laura Darby/OH
5/20/2008 9:27:12 AM (4444 views)
Re: Grand Info Inc - Virginia Capps/TN
5/20/2008 6:22:17 PM (4371 views)
Re: Grand Info Inc - Robb Grandon/MI
5/21/2008 5:54:07 PM (7416 views)
Re: Grand Info Inc - Scott Perry/PA
5/21/2008 11:59:20 PM (4380 views)
Re: Grand Info Inc - Robb Grandon/MI
5/22/2008 12:39:10 PM (4227 views)
Re: Grand Info Inc - Scott Perry/PA
5/22/2008 11:51:15 PM (4212 views)
Re: Grand Info Inc - . APS/NY
5/23/2008 6:01:44 AM (4366 views)
Re: Grand Info Inc - Robb Grandon/MI
5/31/2008 4:39:05 PM (4182 views)
Re: Grand Info Inc - Robert Franco/OH
5/31/2008 8:32:54 PM (4052 views)
Re: Grand Info Inc - Kevin Ahern/CT
6/1/2008 7:13:40 AM (4057 views)
Grand Info, etc. - Dave Pell/GA
6/1/2008 4:57:59 PM (3992 views)

I don't post frequently, but I have seen the same broken record of late-paying companies giving excuses about 60 - 90 day payments. While I am posting this under the current thread, the same applies to all the same excuses that have come before, and all that will come after. I do not mean to call out "Robb Grandon" specifically, because there are many others with similar philosophies.

He may be a nice guy with good intentions, but the reality is that "Pay you when we get paid" and "60 - 90 days payment" are both unprofessional ways to do business with abstractor-vendors. Period.

Businesses which handle their payments to abstractor this way, do not use this same policy with other vendors. Phone bills, utility bills, taxes, payroll, etc., are paid promptly. If allowed to go even 60 days, the phones would be cut off, the employees would leave, and it would be dark inside.

An abstractor-vendor is no different than any other vendor. They provided a service, which is due payment. It is not contigent upon payment from any other 3rd party.

Very often, the justification for this payment practice comes in the form of. "...that's the way the business is....."

The real reason for this practice is often that the company is undercapitalized. Operating on a shoestring budget requires that the company wait to get paid before they can afford to pay their vendors. An abstractor is well advised to avoid this type of customer, as they are only one bad week away from being insolvent. The right way to run a company is to have sufficient funds available to handle everyday expenses. You can call it "excess working capital", "operating fund", or any other proper name your accountant likes to use. Really it is simply "enough cash to properly run a business".

Sometimes the end-user company pays late. Sometimes business is slow. Before getting into an industry with this business enviroment, make sure you have the cash to handle this. Otherwise, it is best not to try and get into the business, because as it has been said: "...that's the way the business is.....". Putting this risk and financial liability on your abstractor-vendors is both unprofessional and unfair.

The only other reason a company does this is to float their cash on the backs of vendors. In either case, taking on an abstractor client like these is risky for the abstractor.

When a company that gives reasons such as...

  • "...nothing they could do, this is our accounting policy....."
  • "......Like you I do not make the rules....."

They are saying they have no control over their ability to pay. My question to them would be why do you not have control over your accounting department? Don't they work for you? Just tell them to write the check. There is no "policy" you can't change if you are the boss.

There is no "Rule" that says you can't pay your abstractor immediately. (Except the rule that the bank has that a check will not clear without a sufficient balance.) You either have the money or you don't.

If they cannot control their own internal accounting department, then what hope do they have to collect on their accounts receivable from outside customers? Maybe this is why their abstractors have to wait 90+ days to get paid.

Saying that all your bills are 100% paid up through February is nothing to brag about. That is something worth embarassment. Personal accounts such as mortgage payments would be considered seriously delinquent or in default if paid that late. And business debts, ESPECIALLY TO VALUED INDUSTRY PEERS, should be considered no less important.

The bottom line is that any payment beyond 30 days is late. (Even 30 days is already an extension of free financing to the customer!) Any description of why it is late is simply an excuse. Abstractors, don't fall for it.

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Re: Grand Info, etc. - Robert Franco/OH
6/1/2008 6:08:14 PM (4122 views)
Re: Grand Info, etc. - Scott Perry/PA
6/1/2008 6:58:07 PM (4148 views)
Re: Grand Info, etc. - Vikki Moffitt/GA
6/1/2008 7:33:23 PM (4349 views)
Re: Grand Info, etc. - michael quinn/NY
6/2/2008 12:45:10 AM (3940 views)
Re: Grand Info, etc. - michael quinn/NY
6/2/2008 12:45:15 AM (4024 views)
Re: Grand Info Inc - Kevin Ahern/CT
5/23/2008 7:06:17 AM (4416 views)
Re: Grand Info Inc - J Nisonger/CA
5/25/2008 1:29:02 PM (4392 views)
Re: Grand Info Inc - george Hubka/MI
5/26/2008 8:07:53 PM (4178 views)
Re: Grand Info Inc - Diane O'Neill/MI
5/27/2008 9:21:05 AM (4133 views)
Re: Grand Info Inc - michael quinn/NY
5/27/2008 12:04:39 AM (4257 views)
Re: Grand Info Inc - Robb Grandon/MI
5/31/2008 4:46:36 PM (4051 views)
Re: Grand Info Inc - Robert Franco/OH
5/31/2008 8:38:23 PM (4755 views)
Re: Grand Info Inc - Robb Grandon/MI
5/31/2008 9:32:29 PM (4042 views)
Re: Grand Info Inc - Scott Perry/PA
5/27/2008 6:56:59 AM (4207 views)
Re: Grand Info Inc - Diane O'Neill/MI
5/27/2008 9:07:19 AM (4365 views)
Re: Grand Info Inc - Scott Perry/PA
6/1/2008 8:06:33 PM (4019 views)
Re: Grand Info Inc - Rob  Robinson/PA
6/9/2008 11:12:54 PM (3990 views)
Re: Grand Info Inc - Scott Perry/PA
6/10/2008 12:03:22 AM (4120 views)
Re: Grand Info Inc - Rob  Robinson/PA
6/10/2008 2:21:52 AM (3996 views)
Re: Grand Info Inc - michael quinn/NY
6/10/2008 3:08:32 AM (4065 views)
One more thing to add... - Robert Franco/OH
6/10/2008 10:35:40 AM (4088 views)
Re: Grand Info Inc - michael quinn/NY
6/10/2008 2:04:12 AM (4181 views)
Re: Grand Info Inc - Kevin Ahern/CT
6/10/2008 7:53:22 AM (4011 views)
Re: Grand Info Inc - Robert Franco/OH
6/10/2008 10:42:36 AM (3955 views)
Re: Grand Info Inc - michael quinn/NY
6/10/2008 11:37:16 PM (4067 views)
Re: Grand Info Inc - Scott Perry/PA
6/11/2008 4:53:19 PM (4079 views)
Re: Grand Info Inc - Robb Grandon/MI
5/31/2008 4:51:49 PM (3945 views)
Re: Grand Info Inc - Scott Perry/PA
6/1/2008 7:57:56 PM (4036 views)
Re: Grand Info Inc - george Hubka/MI
6/1/2008 10:57:20 PM (3788 views)
Re: Grand Info Inc - george Hubka/MI
6/1/2008 10:52:34 PM (3873 views)
Re: Grand Info Inc - Robb Grandon/MI
6/3/2008 1:41:49 PM (4063 views)
Re: Grand Info Inc - michael quinn/NY
6/3/2008 6:32:57 PM (3874 views)
Re: Grand Info Inc - Joanie Hahr/VT
6/24/2008 6:54:25 PM (3970 views)

[+] Pilot Search Company - Lucille Femine/NJ (5 replies)
5/19/2008 9:08:34 AM (4149 views)


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