UPDATE: I did get paid for this order although it was at least in part thanks to this post which they saw.  They claimed my emails were going to spam.  I had tried emailing every email and calling every number I could find but none of the phone #'s worked or were answered, could never actually speak to someone to attempt to resolve.  I won't be doing any further work for this company and would encourage others to do the same.  The hassle of trying to collect isn't worth the time. 

I genuinely appreciate this group of folks and the ability to connect with other searchers across the US.  Happy holidays!!