Sir, first of all I am not Mr. Huguenin. I am Ed LeLocle.
Ref, the call involving Amanda, she did not hang up, she slammed the phone down in mid sentence, not when there was silence on the line.
I’m glad you investigated my issues regarding fees and payments. Did your investigation reveal that Charlotte pre-approved an out of town search, and then your office denied payment for the additional charge for a 90 mile roundtrip involving a two hour drive.
Sometime later I received an order in the same county and received prior approval from Nikki, this time I was properly paid.
In January, I faxed some invoices stating that I was not paid properly. It is true that your employee in accounting researched each one of them and faxed back explanations to each invoice that I questioned. It is my contention that underpayments were not due to me sending copies not requested, but that your request do not always specify in clear language the copies needed. Or could this be just another excuse to deny payment at a drop of a hat. Do you think that I am the only person that has had invoice problems with your company. Why not read some of the other posts.
As to me overcharging you, I set my fees, not you!
Your employee did call you me to ensure that the invoices were handled to my satisfaction. I did reply that I was satisfied. This comment was made while working an out of town search and prior to me reviewing the furnished info.
Two months later after reviewing the invoices I faxed back the same invoices, and again claimed that I was underpaid, and again I set my fees for the work that I do. The same employee did call me twice and I did not hang up. I was in a pre Civil War Courthouse, in the basement where there is no cell phone service. Each time my phone would start to vibrate, I would attempt to answer and the call was then be dropped. After all of this it is still my contention that I have been underpaid just like the others who have posted payment problems with SDI!
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