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[+] LexisNexis CourtLink - Dan Zook/NY (14 replies)
6/13/2022 11:56:24 AM (2798 views)

[+] share title searching accounts Tennessee - M Jackson/TN (5 replies)
6/11/2022 3:40:21 PM (2846 views)

[+] Last Minute Closings - Jeff Buschor/OH (2 replies)
6/10/2022 1:17:58 PM (2519 views)

[+] Accord Data Technologies- Scam alert - Ted Nilius/MN (1 reply)
6/7/2022 2:04:12 PM (2471 views)

[-] Client requirements - Jay Duncan/MO (11 replies)
5/31/2022 8:27:37 AM (3113 views)
Re: Client requirements - Victoria  Wertz/GA
5/31/2022 9:00:45 AM (4007 views)
Re: Client requirements - Judy Maclauchlan/LA
6/5/2022 1:47:09 PM (3841 views)
Re: Client requirements - Garret  Fitzgerald/VA
7/11/2022 9:43:57 AM (3282 views)
Re: Client requirements - Craig Honeker/AZ
5/31/2022 5:54:47 PM (4024 views)

We had a large client ask us for background searches (through their preferred vendor and at our expense) several years ago. I'll share with you part of our reply:

 

 

  1. Background checks and employee review is already being done within our company.  If we agreed to your new requirements, it appears that we would (at a minimum after the first two year period) have to purchase background searches through your service provider.  This would be redundant, and the additional expense would have no value to us. *IF* we were to agree to the requirements, we would expect <company> to pay the expense.  To take this a step further: if all of our clients required this, and we had to use their preferred search provider, we would have to obtain background checks from dozens of service providers to satisfy the requirements.
  2. Your requirements state that we would need to transmit the background searches for each of our staff to you, and to do so every two years.  As an independent contractor, this is an unreasonable requirement and one that sets a disturbing precedence. We service hundreds of clients, and I’m quite certain that our staff would take issue with us transmitting their background searches to our clients – whether it be one or hundreds of clients.  We have an obligation to protect our staff’s personal information, as well as our clients. Furthermore, is <company> transmitting the background searches for all of its internal staff to all of its clients? I would expect nothing less than a mutiny from your staff if you did.
  3. While we have every confidence in our staff, we have to ask the question: What would happen if a background search on one of our employees turned up something that was unacceptable to <company> or any other organization?  Would <company> then dictate that we terminate such employee?  We feel that this crosses the line of our independent contractor status, allowing <company> to have a say in our hiring practices.
  4. Are these new requirements being equally applied to offshore contractors that <company> utilizes?  If so, we’d like to know how <company> can reliably run a background check on individuals outside of the United States.
  5. Is there a legal requirement resulting from new regulation that necessitates <company> having background checks on file for independent abstractors?

In the end, we did not comply with their request - and saw no change in the amount of work they send us. 

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Re: Client requirements - Jay Duncan/MO
5/31/2022 6:19:17 PM (3692 views)
Re: Client requirements - Craig Honeker/AZ
5/31/2022 6:22:37 PM (3666 views)
Re: Client requirements - Customer  Service/OH
7/21/2022 9:25:52 AM (3291 views)
Re: Client requirements - Sherryl Heberlig/PA
6/6/2022 9:21:21 AM (3561 views)
Re: Client requirements - Paula Reynolds/FL
6/13/2022 3:26:11 PM (3514 views)
Re: Client requirements - Garret  Fitzgerald/VA
7/11/2022 9:41:14 AM (3157 views)
Re: Client requirements - R. Hurlbert/CA
7/25/2022 8:32:54 PM (3204 views)




[+] office 365 - Dan Zook/NY (3 replies)
5/18/2022 8:01:23 PM (2708 views)

[+] BEWARE: Avante Title - MN - BRAD ABRAHAMSON/MN (1 reply)
5/18/2022 2:50:41 PM (3082 views)

[+] BEWARE: Lifeline Abstract - AR - BRAD ABRAHAMSON/MN (2 replies)
5/18/2022 2:43:50 PM (2753 views)

[+] Sourcepoint Mortgage - Jill Kissell/IA (1 reply)
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[+] QUICKIE TITLE - Jason Knowles/AL (1 reply)
5/17/2022 2:57:59 PM (2706 views)

[+] Tyler Technologies Land Records - Justin Shepard/VA (6 replies)
5/16/2022 6:31:16 PM (2682 views)

[+] Online Searches in New York State of all counties - Abhinav Kumar G/TX (7 replies)
5/10/2022 2:18:52 PM (2896 views)

BEWARE XPRESS TITLE-NON-PAYER - Rene Blevins/VA
4/27/2022 10:25:10 AM (2079 views)

[+] MTI Title Solutions - Elizabeth Helman/PA (6 replies)
4/26/2022 12:09:06 PM (2560 views)

[+] Slowdown - Lucille Femine/TN (4 replies)
4/25/2022 5:03:55 PM (5362 views)


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