Sure, 60 Minutes is late to the party. It didn't cover new ground-- the DocX story is well over a year old. And I'm still left wondering why 60 Minutes did not track down people up the chain of command-- not the CEO necessarily-- he has already commented on this, but the intervening managers. They could have broken some new ground if they had done that. I'm imagining that Mike Wallace in his heyday might have ambushed some middle managers at lunch.
But putting the human face on things did serve a purpose. It shows me that people do not take their role in these kinds of abuses seriously. Until people change their mindset in our culture, this kind of abuse will happen over and over.
Contrast our culture now to the old New England Puritans. They might have been a bit hard to live with, but they would never have allowed the robosigning scandal to happen! Back then you had to do the right thing because God was watching 24-7-365 and one wrong move put you in hell for eternity. I think we tend to think of our culture as balanced, but I really think we are actually at the other extreme now, where right does not matter unless you are rewarded and wrong does not matter unless you are punished. I'd settle for a culture somewhere in between the extremes. We've got to get back that ethic that doing the right thing when nobody is watching somehow matters.
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