I work for a tax and utility search company, I do their QC'ing.  We still use 'boots on the ground' for areas where we are unable to obtain the info online.  Unfortunately we have had several teams offshore, which we have ramped back on because of their inaccuracy in reporting.  However, we've also had to drop clients because they do not want to pay for a quality, accurate product.  It's a vicious circle.  My feeling is you pay for what you get.  Unfortunately some of these "Closing Mills" don't see it that way and want fast and cheap.  If the Lenders and Title Companies would require ALL work be done onshore, perhaps it would turn the industry around and we'd all have jobs...

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