Susan,

I have emailed you twice today and haven't received a reply.  We don't have any record of your name in our system completing an order and need some assistance from you to locate any work you may have done.

Please call me when you have a moment so we can resolve this issue.  My number is in the email sent.  Please make sure to call that number or email me at orders@vanguardbusinessprocessing.com as this is the first time we are hearing of you having an issue.

Nick