Kelli, don't waste your time or your money.  Look at my posts regarding Cornerstone in Lexington.  I sued them, WON, got judgments, went to court re his "contempt of court" for not showing up for depositions.  Did everything right and by the book (via a Lexington collections atty) and then the judge dismisses the case BECAUSE HE FELT SORRY FOR HIM.  It's ridiculous.  Because I have "Inc." after my name, that means I'm a big corporation that won't miss the $14,000?  Hell, no. 

 Am I bitter?  Hell yes.  

Reporting them to the BBB and Dunn & Bradstreet will do absolutely nothing to harm. them.  No one I know ever checks those registries in our business.  Post the name of the company here and on Abstractor Watchdog to help the rest of us out.