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Abstract Warehouse - John Sauers/NY
8/5/2011 11:20:45 AM (3419 views)
Re: Abstract Warehouse - Nils Nelson/ME
8/5/2011 1:58:15 PM (4930 views)
Re: Abstract Warehouse - John Sauers/NY
8/8/2011 10:20:46 AM (4645 views)
Re: Abstract Warehouse - Kym/NJ
8/9/2011 12:41:33 PM (4645 views)

NALTEA Nashville Meet and Greet - Debi Merrill/TN
8/5/2011 10:14:17 AM (2449 views)

SJC Ruling provides boost for those in eviction - Leigh Attridge/MA
8/4/2011 3:00:04 PM (3494 views)

Software question - F P/VA
8/4/2011 7:48:24 AM (2836 views)
Re: Software question - Alix Ott/MI
8/8/2011 10:55:15 AM (4409 views)
Re: Software question - William Pattison /CA
8/8/2011 12:53:22 PM (4274 views)
Re: Software question - Bill Garrett/MS
8/8/2011 12:55:41 PM (4309 views)

Foreclosure in VA - michael rafferty/VA
8/3/2011 10:09:02 AM (2724 views)
Re: Foreclosure in VA - STEVE MEINECKE/TN
8/3/2011 11:30:52 AM (4286 views)
Re: Foreclosure in VA - James Hill/VA
8/6/2011 7:41:20 AM (4312 views)


Real Title Services


Another Random Question - Brad Bradbury/PA
8/1/2011 8:39:51 PM (3174 views)
Re: Another Random Question - William Pattison /CA
8/2/2011 4:11:33 PM (4646 views)
Re: Another Random Question - Brad Bradbury/PA
8/2/2011 8:46:42 PM (4565 views)
Re: Another Random Question - Patrick Scott/IL
8/3/2011 1:23:33 AM (4457 views)
Re: Another Random Question - Robert Franco/OH
8/3/2011 10:57:31 AM (4378 views)
Re: Another Random Question - Brad Bradbury/PA
8/3/2011 11:29:49 AM (4452 views)
Re: Another Random Question - Patrick Scott/IL
8/3/2011 12:28:11 PM (4381 views)
Re: Another Random Question - Brad Bradbury/PA
8/3/2011 12:53:09 PM (4424 views)
Re: Another Random Question - Robert Franco/OH
8/4/2011 9:46:50 AM (4382 views)
Re: Another Random Question - Brad Bradbury/PA
8/4/2011 10:45:20 AM (4314 views)
Re: Another Random Question - Robert Franco/OH
8/3/2011 12:46:16 PM (4416 views)
Re: Another Random Question - Constance Foye/VA
8/23/2011 12:20:28 AM (4143 views)
Re: Another Random Question - Ron McPherson/IA
8/3/2011 10:52:32 AM (4379 views)
Re: Another Random Question - Sheila Sten/PA
8/4/2011 6:47:26 PM (4434 views)
Re: Another Random Question - Cheryl Hartzman/PA
8/8/2011 3:48:13 AM (4237 views)
Re: Another Random Question - William Pattison /CA
8/8/2011 1:06:22 PM (4194 views)
Re: Another Random Question - J. Newberry, Sr./WI
8/9/2011 12:42:59 PM (4158 views)

Random Question... - Branden Rodgers/OH
8/1/2011 4:29:33 PM (4122 views)
Re: Random Question... - James Powell/MI
8/2/2011 8:13:11 AM (4399 views)
Re: Random Question... - William Pattison /CA
8/2/2011 4:39:30 PM (4257 views)
Re: Random Question... - Bill Garrett/MS
8/8/2011 1:35:45 PM (4046 views)

This is not really about fishing..... - F P/VA
7/31/2011 7:45:20 PM (3042 views)
Two Words: Price Fixing - Scott Perry/PA
7/31/2011 9:32:49 PM (4395 views)
Re: This is not really about fishing..... - Kevin Ahern/CT
8/1/2011 8:19:17 AM (4274 views)
Re: This is not really about fishing..... - F P/VA
8/1/2011 10:50:30 AM (4149 views)

Paying for Title Insurance - Leigh Attridge/MA
7/31/2011 10:29:11 AM (3657 views)

Optional History Classes in Public Schools? - William Pattison /CA
7/29/2011 7:02:10 PM (4349 views)
Re: Optional History Classes in Public Schools? - George Booth/OH
8/2/2011 5:23:29 PM (4190 views)
Re: Optional History Classes in Public Schools? - Leigh Attridge/MA
8/3/2011 8:05:09 AM (4099 views)
Re: Optional History Classes in Public Schools? - William Pattison /CA
8/8/2011 12:49:31 PM (4005 views)

BOA Demolishing Homes - Leigh Attridge/MA
7/28/2011 6:42:24 PM (4039 views)
Re: BOA Demolishing Homes - William Pattison /CA
8/9/2011 2:41:51 PM (4013 views)

Software advice - Rebecca Cowart/MS
7/28/2011 3:49:41 PM (2981 views)
Re: Software advice - mason haas/NY
7/29/2011 11:23:41 AM (4533 views)
Re: Software advice - STEVE MEINECKE/TN
7/31/2011 1:32:27 PM (4494 views)
Re: Software advice - Rocky Morris/TN
8/1/2011 8:53:54 AM (4276 views)
Re: Software advice - Rocky Morris/TN
8/1/2011 8:52:42 AM (4173 views)
Re: Software advice - Michael Graves/FL
8/1/2011 9:30:41 AM (4191 views)
Re: Software advice - Bill Garrett/MS
8/1/2011 10:45:44 AM (4253 views)
Re: Software advice - Rebecca Cowart/MS
8/1/2011 8:02:48 PM (4353 views)

Guaranteed Payment System - Scott Aduddell/MO
7/27/2011 11:07:56 AM (3142 views)
Re: Guaranteed Payment System - Nils Nelson/ME
7/27/2011 11:59:06 AM (4391 views)
Re: Guaranteed Payment System - Kym/NJ
7/27/2011 1:21:25 PM (4368 views)
Re: Guaranteed Payment System - Nils Nelson/ME
7/27/2011 5:19:26 PM (4487 views)
Re: Guaranteed Payment System - Randolph/VT
7/27/2011 10:08:53 PM (4455 views)
Re: Guaranteed Payment System - Branden Rodgers/OH
7/28/2011 3:27:05 PM (4347 views)
Re: Guaranteed Payment System - Scott Aduddell/MO
7/28/2011 8:38:00 PM (4408 views)
Re: Guaranteed Payment System - Patrick Scott/IL
7/28/2011 11:45:07 PM (4399 views)
Re: Guaranteed Payment System - Scott Aduddell
8/1/2011 4:45:24 PM (4197 views)
Re: Guaranteed Payment System - Branden Rodgers/OH
8/1/2011 3:36:40 PM (4253 views)
Re: Guaranteed Payment System - Nils Nelson/ME
7/29/2011 10:43:01 AM (4393 views)
Re: Guaranteed Payment System - William Pattison /CA
8/1/2011 11:47:23 AM (4152 views)

   Some of this depends on the client base.  There are 3 primary sorts of clients that we have and we do deal with each a bit differently when it comes to pay:

1.  The "man off the street" client is the homeowner, lawyer, historical association or other individual seeking a full title chain (usually for a zoning permit, or building permit, or simple history on a home).  This client is a 1-timer whose good will can bring in future business by referral.  However, getting the client request in email with a clear, explicit written agreement to pay is the first rule of business and has ever failed to garner payment, so despite frequent offers by people to "pay up front", I never find this necessary with the Common Man.

2.  The regular corporate client who offers repeat business through ongoing contracts.  I no longer offer this as an option, as these aggregate firms take $250 from a homeowner, farm the project out to us for $100, and yet expect to get $250 worth of work.  It cheats the homeowner out of quality.  BUT, when we did do this, we always rewrote their contracts to offer our terms, usually to have the contract rejected.  The few that accepted and signed did so, and did not like the retainer on deposit requirement, late penalties, and added fees for copies that they wanted for free.  I guess that RTFD was lost on them.  lol

 3.  Corporate clients who normally use vendor agreements still approach us because nobody else can or will do the research, so they are forced to pay our set rates, instead of their $100 fees.  This is always uncomfortable & unpleasant involving whining and crying on their part.  We have them prepay the research cost, and offer them doc copies at-cost.  Since we can inspect, digitally photograph and otherwise abstract Official Records at zero-cost at the county offices, we have no overhead for this and so copies are optional, and they can get them from other resources cheaper, sometimes.

 Solutions:

A.  Watermark your report pages and records copies with copyright and address.

B.  Get everything in writing by email including agreement to pay.  Get the client's name, address, email, phone, fax and contact agent name in the same email chain and include the email history as an Exhibit / addendum to your report.

C.  Check the abstractor forums:  wait 30 minutes before responding or tell the client that you'll call back in an hour.  This will give you time to check out their reputation for payment.  If they look bad, charge more and have them pay 50% up front, or refuse the job.  Really.  Are you so desperate that you want to work knowingly without pay coming?  

D.  Don't get in the middle of crappy vendor agreements;  charge your rates for your professional services, not somebody's "vendor" rate.  Remember, the only vendor search you will get is into old microfilm, microfiche, and books prior to 1985, because they can't get title cheaply online.  Why work hours for a $40 set rater with copies included when the deed is in 1932?

 E.  Have them give you a retainer worth a few searches that you can put on deposit in case of their payment default.  They are businesses with money, and your fee should not be contingent upon any "close of escrow" event;  they can pay you.  The homeowners and buyers are NOT your client;  they are theirs.  Your client is the firm that contacted you for a search.

 

 

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Re: Guaranteed Payment System - John Campbell/CA
2/6/2012 8:16:07 PM (3163 views)
Re: Guaranteed Payment System - Scott Perry/PA
2/8/2012 9:25:08 AM (3000 views)
Re: Guaranteed Payment System - Robert Franco/OH
2/8/2012 10:34:24 AM (3023 views)

Update on New Millenium Title - Leigh Attridge/MA
7/27/2011 8:50:37 AM (3322 views)
Re: Update on New Millenium Title - steve-o title/TX
8/2/2011 4:03:20 PM (4013 views)
Re: Update on New Millenium Title - Stephenie Page/RI
9/7/2011 7:48:20 PM (3645 views)

Day Late & A Dollar Short - New Millenium Title - Leigh Attridge/MA
7/26/2011 8:48:33 AM (3611 views)
Re: Day Late & A Dollar Short - New Millenium Title - Stephen Williams/MO
8/1/2011 6:00:54 PM (4061 views)
Re: Day Late & A Dollar Short - New Millenium Title - Leigh Attridge/MA
8/2/2011 7:57:19 AM (4052 views)


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