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Another Random Question - Brad Bradbury/PA
8/1/2011 8:39:51 PM (3125 views)
Re: Another Random Question - William Pattison /CA
8/2/2011 4:11:33 PM (4575 views)
Re: Another Random Question - Brad Bradbury/PA
8/2/2011 8:46:42 PM (4500 views)
Re: Another Random Question - Patrick Scott/IL
8/3/2011 1:23:33 AM (4380 views)
Re: Another Random Question - Robert Franco/OH
8/3/2011 10:57:31 AM (4308 views)
Re: Another Random Question - Brad Bradbury/PA
8/3/2011 11:29:49 AM (4379 views)
Re: Another Random Question - Patrick Scott/IL
8/3/2011 12:28:11 PM (4306 views)
Re: Another Random Question - Brad Bradbury/PA
8/3/2011 12:53:09 PM (4353 views)
Re: Another Random Question - Robert Franco/OH
8/4/2011 9:46:50 AM (4313 views)
Re: Another Random Question - Brad Bradbury/PA
8/4/2011 10:45:20 AM (4248 views)
Re: Another Random Question - Robert Franco/OH
8/3/2011 12:46:16 PM (4346 views)
Re: Another Random Question - Constance Foye/VA
8/23/2011 12:20:28 AM (4073 views)
Re: Another Random Question - Ron McPherson/IA
8/3/2011 10:52:32 AM (4306 views)
Re: Another Random Question - Sheila Sten/PA
8/4/2011 6:47:26 PM (4363 views)
Re: Another Random Question - Cheryl Hartzman/PA
8/8/2011 3:48:13 AM (4167 views)
Re: Another Random Question - William Pattison /CA
8/8/2011 1:06:22 PM (4125 views)
Re: Another Random Question - J. Newberry, Sr./WI
8/9/2011 12:42:59 PM (4077 views)

Random Question... - Branden Rodgers/OH
8/1/2011 4:29:33 PM (4061 views)
Re: Random Question... - James Powell/MI
8/2/2011 8:13:11 AM (4326 views)
Re: Random Question... - William Pattison /CA
8/2/2011 4:39:30 PM (4190 views)
Re: Random Question... - Bill Garrett/MS
8/8/2011 1:35:45 PM (3975 views)

This is not really about fishing..... - F P/VA
7/31/2011 7:45:20 PM (2994 views)
Two Words: Price Fixing - Scott Perry/PA
7/31/2011 9:32:49 PM (4325 views)
Re: This is not really about fishing..... - Kevin Ahern/CT
8/1/2011 8:19:17 AM (4207 views)
Re: This is not really about fishing..... - F P/VA
8/1/2011 10:50:30 AM (4077 views)

Paying for Title Insurance - Leigh Attridge/MA
7/31/2011 10:29:11 AM (3612 views)

Optional History Classes in Public Schools? - William Pattison /CA
7/29/2011 7:02:10 PM (4275 views)
Re: Optional History Classes in Public Schools? - George Booth/OH
8/2/2011 5:23:29 PM (4127 views)
Re: Optional History Classes in Public Schools? - Leigh Attridge/MA
8/3/2011 8:05:09 AM (4042 views)
Re: Optional History Classes in Public Schools? - William Pattison /CA
8/8/2011 12:49:31 PM (3923 views)


Real Title Services


BOA Demolishing Homes - Leigh Attridge/MA
7/28/2011 6:42:24 PM (3983 views)
Re: BOA Demolishing Homes - William Pattison /CA
8/9/2011 2:41:51 PM (3958 views)

Software advice - Rebecca Cowart/MS
7/28/2011 3:49:41 PM (2927 views)
Re: Software advice - mason haas/NY
7/29/2011 11:23:41 AM (4473 views)
Re: Software advice - STEVE MEINECKE/TN
7/31/2011 1:32:27 PM (4444 views)
Re: Software advice - Rocky Morris/TN
8/1/2011 8:53:54 AM (4219 views)
Re: Software advice - Rocky Morris/TN
8/1/2011 8:52:42 AM (4114 views)
Re: Software advice - Michael Graves/FL
8/1/2011 9:30:41 AM (4131 views)
Re: Software advice - Bill Garrett/MS
8/1/2011 10:45:44 AM (4194 views)
Re: Software advice - Rebecca Cowart/MS
8/1/2011 8:02:48 PM (4297 views)

Guaranteed Payment System - Scott Aduddell/MO
7/27/2011 11:07:56 AM (3078 views)
Re: Guaranteed Payment System - Nils Nelson/ME
7/27/2011 11:59:06 AM (4324 views)
Re: Guaranteed Payment System - Kym/NJ
7/27/2011 1:21:25 PM (4299 views)
Re: Guaranteed Payment System - Nils Nelson/ME
7/27/2011 5:19:26 PM (4422 views)
Re: Guaranteed Payment System - Randolph/VT
7/27/2011 10:08:53 PM (4380 views)
Re: Guaranteed Payment System - Branden Rodgers/OH
7/28/2011 3:27:05 PM (4278 views)
Re: Guaranteed Payment System - Scott Aduddell/MO
7/28/2011 8:38:00 PM (4335 views)
Re: Guaranteed Payment System - Patrick Scott/IL
7/28/2011 11:45:07 PM (4333 views)
Re: Guaranteed Payment System - Scott Aduddell
8/1/2011 4:45:24 PM (4133 views)
Re: Guaranteed Payment System - Branden Rodgers/OH
8/1/2011 3:36:40 PM (4184 views)
Re: Guaranteed Payment System - Nils Nelson/ME
7/29/2011 10:43:01 AM (4321 views)
Re: Guaranteed Payment System - William Pattison /CA
8/1/2011 11:47:23 AM (4089 views)

   Some of this depends on the client base.  There are 3 primary sorts of clients that we have and we do deal with each a bit differently when it comes to pay:

1.  The "man off the street" client is the homeowner, lawyer, historical association or other individual seeking a full title chain (usually for a zoning permit, or building permit, or simple history on a home).  This client is a 1-timer whose good will can bring in future business by referral.  However, getting the client request in email with a clear, explicit written agreement to pay is the first rule of business and has ever failed to garner payment, so despite frequent offers by people to "pay up front", I never find this necessary with the Common Man.

2.  The regular corporate client who offers repeat business through ongoing contracts.  I no longer offer this as an option, as these aggregate firms take $250 from a homeowner, farm the project out to us for $100, and yet expect to get $250 worth of work.  It cheats the homeowner out of quality.  BUT, when we did do this, we always rewrote their contracts to offer our terms, usually to have the contract rejected.  The few that accepted and signed did so, and did not like the retainer on deposit requirement, late penalties, and added fees for copies that they wanted for free.  I guess that RTFD was lost on them.  lol

 3.  Corporate clients who normally use vendor agreements still approach us because nobody else can or will do the research, so they are forced to pay our set rates, instead of their $100 fees.  This is always uncomfortable & unpleasant involving whining and crying on their part.  We have them prepay the research cost, and offer them doc copies at-cost.  Since we can inspect, digitally photograph and otherwise abstract Official Records at zero-cost at the county offices, we have no overhead for this and so copies are optional, and they can get them from other resources cheaper, sometimes.

 Solutions:

A.  Watermark your report pages and records copies with copyright and address.

B.  Get everything in writing by email including agreement to pay.  Get the client's name, address, email, phone, fax and contact agent name in the same email chain and include the email history as an Exhibit / addendum to your report.

C.  Check the abstractor forums:  wait 30 minutes before responding or tell the client that you'll call back in an hour.  This will give you time to check out their reputation for payment.  If they look bad, charge more and have them pay 50% up front, or refuse the job.  Really.  Are you so desperate that you want to work knowingly without pay coming?  

D.  Don't get in the middle of crappy vendor agreements;  charge your rates for your professional services, not somebody's "vendor" rate.  Remember, the only vendor search you will get is into old microfilm, microfiche, and books prior to 1985, because they can't get title cheaply online.  Why work hours for a $40 set rater with copies included when the deed is in 1932?

 E.  Have them give you a retainer worth a few searches that you can put on deposit in case of their payment default.  They are businesses with money, and your fee should not be contingent upon any "close of escrow" event;  they can pay you.  The homeowners and buyers are NOT your client;  they are theirs.  Your client is the firm that contacted you for a search.

 

 

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Re: Guaranteed Payment System - John Campbell/CA
2/6/2012 8:16:07 PM (3096 views)
Re: Guaranteed Payment System - Scott Perry/PA
2/8/2012 9:25:08 AM (2926 views)
Re: Guaranteed Payment System - Robert Franco/OH
2/8/2012 10:34:24 AM (2950 views)

Update on New Millenium Title - Leigh Attridge/MA
7/27/2011 8:50:37 AM (3247 views)
Re: Update on New Millenium Title - steve-o title/TX
8/2/2011 4:03:20 PM (3947 views)
Re: Update on New Millenium Title - Stephenie Page/RI
9/7/2011 7:48:20 PM (3573 views)

Day Late & A Dollar Short - New Millenium Title - Leigh Attridge/MA
7/26/2011 8:48:33 AM (3570 views)
Re: Day Late & A Dollar Short - New Millenium Title - Stephen Williams/MO
8/1/2011 6:00:54 PM (3995 views)
Re: Day Late & A Dollar Short - New Millenium Title - Leigh Attridge/MA
8/2/2011 7:57:19 AM (3982 views)

Massachusetts single family home sales post worst June in two decades - Leigh Attridge/MA
7/26/2011 8:31:39 AM (3534 views)

Nxt Generation Title Services - Theresa Ritz/WV
7/25/2011 2:51:21 PM (3029 views)
Re: Nxt Generation Title Services - Chris Meier/OH
7/31/2011 12:00:17 PM (4282 views)
Re: Nxt Generation Title Services - Theresa Ritz/WV
8/23/2011 2:15:56 PM (3603 views)

American Abstract - Jason Knowles/AL
7/25/2011 1:07:22 PM (3675 views)
Re: American Abstract - rod hefner/KS
7/25/2011 2:03:21 PM (4264 views)
Re: American Abstract - William Pattison /CA
7/25/2011 2:36:22 PM (4059 views)
Re: American Abstract - Suzi Wallace/CA
7/25/2011 6:36:22 PM (4126 views)
Re: American Abstract - Ron McPherson/IA
7/25/2011 8:13:41 PM (4166 views)
Different Firms; similar names verified - William Pattison /CA
8/1/2011 11:51:30 AM (3885 views)

Comment on "Foreclosure Mills Create Title Problems That Can Be Difficult To Cure or Insure" - Source of Title/OH
7/25/2011 12:20:02 PM (2705 views)
Hard to believe - Kristine Bjorge/OR
7/25/2011 12:20:02 PM (3576 views)

Ameristar - WAYNE QUICK/NC
7/25/2011 10:42:57 AM (3176 views)
Re: Ameristar - Kristine Bjorge/OR
7/25/2011 1:03:21 PM (3996 views)
Re: Ameristar - Jason Knowles/AL
7/25/2011 1:09:45 PM (3866 views)
Re: Ameristar - Sharon Yahraes/ID
7/25/2011 1:16:12 PM (4107 views)
Re: Ameristar - WAYNE QUICK/NC
7/25/2011 2:28:54 PM (3875 views)


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