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Altisource - Smitty Strickland/SC
8/16/2012 5:42:59 PM (6982 views)
Re: Altisource - Leigh Attridge/MA
8/16/2012 6:37:36 PM (6487 views)

There are a bazillion comments on this site about Altisource. 

I used to do some work for them & they do pay & pay on time, but I found them difficult to deal with.

They are a multinational company with offices in Atlanta Georgia, Uruguay, & India (& possibly the Philippines).  The work is done here by American examiners & then uploaded to their website with separate uploads for the report; body of the title & invoice.  They then type up their version of your report & send it off to their clients who are here in this country.  The work is all foreclosure work, including REOs, which I don't know about where you are, but it's complicated, messy, time consuming work here in Mass.  They require that titles be submitted using their abstracting format as well & they need re tax info (not available in Registries in Ma).  Most of the people I spoke with in their Indian office were perfectly polite on the phone, but it seemed that they were somewhat undertrained.   I've had clients from here to California & I've never had such communication difficulties as I had with them.  Generally, a quick explanation of terminology is all I require when speaking to an out of state client - with these people, the English as a second language & lack of familiarity with basic real estate concepts slowed things down to a crawl. 

The office in Atlanta is always available though if you need to sort something out fairly quickly.

  I had a talk with a representative from their office earlier this year.  We worked it out that I would only cover one particular county & that the maximum orders I would accept per day was 2.  The very next day I received 14 orders, the bulk of which were in a county that I wouldn't cover for them.  Talk about a communication breakdown...

I found their turn times impossible as well.  I do a lot of foreclosure work  & the office that contracts the work to me understands that two owner r/ds sometimes morph into full titles; or that they can be incredibly difficult.   I had  two owner rundowns from them that went back 50 years, meaning that they were really full titles. My current nice guy client takes a phone call from me when this happens - calls the client - & 100% of the time gets back to me with the authorization to do a full & charge for it.   These guys gave me a song & dance about how their client would only pay for  two owner r/ds (did I mention that they're fond of flat fees)   - so I started sending all of the 2 owners that went back to 1913 & involved 3 probates back to them. 

It's very possible that my experience is unique.  On Abstractor Watchdog there was an ongoing discussion about Altisource & 99% of the posters agreed that they were a paying but difficult client - there was, however, one guy who loved them & wanted to do nothing but work for them until he retired from title examining - so go figure. 

 

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Re: Altisource - Smitty Strickland/SC
8/17/2012 5:47:50 PM (4381 views)
Re: Altisource - venka thimaiah/GA
8/20/2012 8:32:16 AM (4204 views)
Re: Altisource - Smitty Strickland/SC
8/20/2012 5:55:21 PM (4005 views)
Re: Altisource - Robert Lint/PA
8/20/2012 5:11:00 AM (4305 views)
Re: Altisource - Smitty Strickland/SC
8/20/2012 5:56:38 PM (4075 views)
Re: Altisource - Steve Vinciguerra/NY
8/20/2012 8:34:12 AM (4157 views)
Re: Altisource - Smitty Strickland/SC
8/20/2012 5:57:27 PM (4125 views)
Re: Altisource - Diane O'Neill/MI
8/20/2012 9:25:26 AM (4158 views)
Re: Altisource - Smitty Strickland/SC
8/20/2012 5:59:39 PM (4006 views)
Re: Altisource - Steve Vinciguerra/NY
8/20/2012 6:53:10 PM (4214 views)
Re: Altisource - KIMBERLY  FALCONE/PA
8/22/2012 7:52:12 AM (4072 views)
Re: Altisource - KIMBERLY  FALCONE/PA
8/22/2012 8:10:00 AM (4293 views)

National Real Estate - Crystal Hernandez/OH
8/15/2012 9:52:52 AM (3392 views)
Re: National Real Estate - KIMBERLY  FALCONE/PA
8/22/2012 7:48:30 AM (3730 views)
Re: National Real Estate - george Hubka/MI
8/28/2012 4:42:07 PM (3665 views)
Re: National Real Estate - KIMBERLY  FALCONE/PA
8/28/2012 4:49:19 PM (3684 views)
Re: National Real Estate - Nils Nelson/ME
8/28/2012 5:29:32 PM (3574 views)
Re: National Real Estate - george Hubka/MI
10/15/2012 10:13:51 PM (3159 views)

Lending Tools Online - Mark Rasnick/OH
8/11/2012 11:12:16 AM (2719 views)

Comment on "Former Berks County (PA) Recorder of Deeds Charged in Fraud Scheme" - Source of Title/OH
8/9/2012 6:15:30 PM (5180 views)
Berks County Recorder - Donna McCullough/SC
8/9/2012 6:15:30 PM (5911 views)

"One of the reasons that the banks charge more, is that they can" - Leigh Attridge/MA
8/9/2012 9:47:51 AM (3620 views)




Eagle Point man jailed for illegal water reservoirs - Scott Perry/PA
8/7/2012 3:40:42 PM (3790 views)

Pettitcompany - Ted Lannon/MA
8/7/2012 12:30:27 PM (4700 views)
Re: Pettitcompany - Dan Zook/NY
8/13/2012 12:27:03 PM (4161 views)
Re: Pettitcompany - Beverly Murch/VA
8/27/2012 5:54:49 PM (3645 views)
Re: Pettitcompany - george Hubka/MI
8/28/2012 4:43:28 PM (3592 views)

What Olympians Looked Like 100 Years Ago - Leigh Attridge/MA
8/7/2012 11:19:22 AM (4216 views)
Re: What Olympians Looked Like 100 Years Ago - Jessica Talley/FL
8/7/2012 7:25:24 PM (3696 views)

Candidate for Register of Deeds Hampshire District, Massachusetts - Bonnie MacCracken/MA
8/5/2012 8:35:00 PM (5391 views)
Re: Candidate for Register of Deeds Hampshire District, Massachusetts - Slade Smith/OH
8/13/2012 12:53:48 PM (4055 views)
Re: Candidate for Register of Deeds Hampshire District, Massachusetts - Leigh Attridge/MA
8/14/2012 9:45:49 AM (3962 views)
Re: Candidate for Register of Deeds Hampshire District, Massachusetts - Bonnie MacCracken/MA
9/10/2012 6:25:10 AM (3668 views)
Re: Candidate for Register of Deeds Hampshire District, Massachusetts - Bonnie MacCracken/MA
9/10/2012 6:25:13 AM (3580 views)
Re: Candidate for Register of Deeds Hampshire District, Massachusetts - Robert Franco/OH
9/10/2012 9:23:09 AM (3568 views)

Global Risk Management Solutions - Michael Vernon/AZ
8/2/2012 5:50:07 PM (2910 views)
Re: Global Risk Management Solutions - James Smith/TN
8/3/2012 3:01:44 PM (4053 views)
Re: Global Risk Management Solutions - Michael Vernon/AZ
8/3/2012 4:13:01 PM (4049 views)
Re: Global Risk Management Solutions - Leigh Attridge/MA
8/4/2012 9:57:26 AM (3890 views)

blackouts in India - CHARLENE  PERRY/MD
7/31/2012 8:49:00 PM (3061 views)
Re: blackouts in India - Nils Nelson/ME
7/31/2012 10:22:36 PM (4309 views)
Re: blackouts in India - Robert Franco/OH
8/1/2012 9:33:19 AM (4143 views)
Re: blackouts in India - CHARLENE  PERRY/MD
8/1/2012 1:31:31 PM (4117 views)
Re: blackouts in India - Robert Franco/OH
8/1/2012 2:43:29 PM (4187 views)
Re: blackouts in India - CHARLENE  PERRY/MD
8/1/2012 2:47:14 PM (4052 views)
Re: blackouts in India - Nils Nelson/ME
8/1/2012 4:20:17 PM (4043 views)

Boston National Title Agency - Smitty Strickland/SC
7/31/2012 5:50:34 PM (3918 views)
Re: Boston National Title Agency - Smitty Strickland/SC
8/1/2012 6:46:13 PM (4205 views)
Re: Boston National Title Agency - Nils Nelson/ME
8/1/2012 7:56:47 PM (4245 views)

Source of Title's 10th Anniversary - Robert Franco/OH
7/31/2012 3:43:15 PM (2773 views)
Re: Source of Title's 10th Anniversary - Leigh Attridge/MA
7/31/2012 4:48:46 PM (3937 views)
Re: Source of Title's 10th Anniversary - CHARLENE  PERRY/MD
7/31/2012 8:46:49 PM (3896 views)
Re: Source of Title's 10th Anniversary - Patrick Scott/IL
8/1/2012 12:59:42 PM (3875 views)
Re: Source of Title's 10th Anniversary - Michael Vernon/AZ
8/2/2012 5:07:50 PM (3851 views)
Re: Source of Title's 10th Anniversary - Nils Nelson/ME
8/2/2012 9:01:23 PM (3773 views)
Re: Source of Title's 10th Anniversary - Joyce Obrien/PA
8/3/2012 8:04:01 AM (3883 views)
Re: Source of Title's 10th Anniversary - Robert Franco/OH
8/3/2012 9:51:43 AM (3687 views)
Re: Source of Title's 10th Anniversary - Anthony Affatati, Sr./NJ
8/6/2012 8:22:22 AM (3736 views)
Let's Also Not Forget... - Scott Perry/PA
8/3/2012 10:57:15 AM (6349 views)
Re: Let's Also Not Forget... - Robert Franco/OH
8/3/2012 12:22:53 PM (3736 views)
Re: Let's Also Not Forget... - Jessica Talley/FL
8/3/2012 3:45:54 PM (3736 views)

ALTA POLICY LICENSING FEES - CHARLENE  PERRY/MD
7/27/2012 11:55:00 AM (3078 views)
Re: ALTA POLICY LICENSING FEES - robin lovett/VA
8/4/2012 12:55:22 PM (3977 views)
Re: ALTA POLICY LICENSING FEES - Jessica Talley/FL
8/5/2012 1:40:13 PM (3906 views)
Re: ALTA POLICY LICENSING FEES - Donna McCullough/SC
8/9/2012 7:08:48 PM (3776 views)
Re: ALTA POLICY LICENSING FEES - Robert Franco/OH
8/10/2012 12:23:14 PM (3752 views)
Re: ALTA POLICY LICENSING FEES - Donna McCullough/SC
8/10/2012 11:58:25 PM (4036 views)
Re: ALTA POLICY LICENSING FEES - Barbara Bennett/IN
8/13/2012 4:51:39 PM (3979 views)
Re: ALTA POLICY LICENSING FEES - Barbara Bennett/IN
8/13/2012 4:51:42 PM (3826 views)

Foreclosures - Older Americans - Wyatt Bell/FL
7/26/2012 9:20:52 AM (3902 views)


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