There are a bazillion comments on this site about Altisource.
I used to do some work for them & they do pay & pay on time, but I found them difficult to deal with.
They are a multinational company with offices in Atlanta Georgia, Uruguay, & India (& possibly the Philippines). The work is done here by American examiners & then uploaded to their website with separate uploads for the report; body of the title & invoice. They then type up their version of your report & send it off to their clients who are here in this country. The work is all foreclosure work, including REOs, which I don't know about where you are, but it's complicated, messy, time consuming work here in Mass. They require that titles be submitted using their abstracting format as well & they need re tax info (not available in Registries in Ma). Most of the people I spoke with in their Indian office were perfectly polite on the phone, but it seemed that they were somewhat undertrained. I've had clients from here to California & I've never had such communication difficulties as I had with them. Generally, a quick explanation of terminology is all I require when speaking to an out of state client - with these people, the English as a second language & lack of familiarity with basic real estate concepts slowed things down to a crawl.
The office in Atlanta is always available though if you need to sort something out fairly quickly.
I had a talk with a representative from their office earlier this year. We worked it out that I would only cover one particular county & that the maximum orders I would accept per day was 2. The very next day I received 14 orders, the bulk of which were in a county that I wouldn't cover for them. Talk about a communication breakdown...
I found their turn times impossible as well. I do a lot of foreclosure work & the office that contracts the work to me understands that two owner r/ds sometimes morph into full titles; or that they can be incredibly difficult. I had two owner rundowns from them that went back 50 years, meaning that they were really full titles. My current nice guy client takes a phone call from me when this happens - calls the client - & 100% of the time gets back to me with the authorization to do a full & charge for it. These guys gave me a song & dance about how their client would only pay for two owner r/ds (did I mention that they're fond of flat fees) - so I started sending all of the 2 owners that went back to 1913 & involved 3 probates back to them.
It's very possible that my experience is unique. On Abstractor Watchdog there was an ongoing discussion about Altisource & 99% of the posters agreed that they were a paying but difficult client - there was, however, one guy who loved them & wanted to do nothing but work for them until he retired from title examining - so go figure.
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