WOW...Now I have your attention....This is to the both of you, Kurt and Katherine....answer me this...What abstractor in their right mind WOULD NOT send a Invoice, especially for the amount OVER $400.00?  I have sent invoices with EVERY order that you sent me.  As well as several phone calls.

As you know Katherine, the last conversation I had with you was June 17th, 2013 you stated to send my invoice to billing@phoenixdocument.com, which I did.  Not only did I send it there, I sent it to you as well and Kurt, I even have proof that you and your company has opened my emails.

I then sent another email to Kurt on July 22, 2013 stating I will start a Claim against your company if I wasn't notified regarding arrangements for payment.  Still no answer.

Now you are placing the blame on me.

You stated that I was a good abstractor and would like to do more business with me.  Well let me tell you,  I AM A VERY GOOD ABSTRACTOR with 25 years under my belt!  It's a little funny that you stated this because that is exactly what I wrote Kurt.

Now in your post, (by the way, it is all down in writing here at Source of Title) you want me to resend my invoice and your company will make it right.  Well I just did, not only to you, but to Kurt@phoenixdocument.com, billing@phoenixdocument.com, you at searcher2@phoenixdocument.com and orders@phoenixdocument.com.  We will see what happens next.

As I wrote Kurt, I have tried to do this "In good Faith" with no avail.

Since you have contacted me through Title Source, I will work with you.  The ball is now in your Court.  If I don't hear anything within one week, I will start proceedings.

Respectfully,

Sandra Cannazzaro-Grinder