I too am owed quite a bit for out of pocket copy fees...  this is the response I got from them:   not much we can do but wait

Due to several large projects that required copies, we are running behind on processing copy invoices. We have begun to process the invoices that were received in May.

Thanks,

Loretta

Vendor Relations Representative
First American Title Insurance Company
National Production Services
1100 Superior Ave 2nd Floor, Cleveland, OH 44114
Direct: 216-430-7405
Fax: 800-443-0138
Toll Free: 866-538-8562
Email: lmckay@firstam.com