You are very correct, KC: it is impossible to get an A rating with Altisource. The more orders one receives, the worse their rating. Last month I made two mistakes: uploaded a wrong copy and made a typo in the order number on an Invoice sheet. Yet my error rate looks terrible because we searchers are held accountable for the mistakes of the reviewers. This is especially bad with new employees. In the last month, EVERY report I filed other than bring downs has been rejected for one or more of these reasons:
(1) Not including the cover date. It's located in three places per report.
(2) Having a cover date more than 30 days old. They think the title searchers set the cover date.
(3) Not providing copies which were already uploaded. In one instance, I was sent five requests for copies which I repeatedly uploaded and attached to the respondant emails.
Altisource is, for the most part, very well run. The weakest link is their least talented employee's ability to inadvertently rid themselves of the best title searchers.
To quote Rudyard Kipling's "Arithmetic on the Frontier":
Two thousand pounds of education
Drops to a ten-rupee jezail


to post a reply: login - or - register