Like I stated it appears to be hit and miss as to who gets paid regularly and who has issues getting paid promptly and in full.
My bookkeeper handles the billing and has assured me that he has done everything that their accounting department has asked for at least twice. In addition he sent an invoice with each search and a monthly statement as well.
That said, we did receive a check for what may have been the full delinquent amount yesterday. I won't know if it paid the account in full until my bookkeeper verifies it and gets back to me.
I am glad to hear that some examiners have good experiences with this vendor.
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