After your threatening phone call demanding that I make an additional post, apologizing and reporting your intent to pay your past due debt, which I did, a member of your staff posted incorrect information attempting to discredit our organization.
In the Spirit of full disclosure, let the following facts be known:
We agreed on a greatly reduced fee agreement with your company with a verbal guarantee that you would deliver a specific amount of volume, this never happened. We were sent difficult orders that required much more work than the order would suggest i.e. Current Owner searches that exceeded search scope, problematic counties, etc. AND were supposed to complete these orders in 24 hours or less at the reduced fee. We were called/emailed daily and expected to make your company's orders a priority over our other clients. We complied as much as possible even after you did not follow through with promised quality orders.
Regarding invoicing, you are aware that only 2 members of our staff handle accounts receivable. They were never called or emailed regarding payment arrangements and we have not been provided with any evidence to prove otherwise. Why would you, as your comment suggests, correspond with other staff members?
This is business, not personal, so malicious threats about publicizing gossip and innuendo to damage our company is highly unprofessional and one of the reasons we no longer wish to do business with your company. You ceased sending orders to us due to a former staff member who we understand is now employed by your company, not due to incomplete or unsatisfactory work as your post suggests.
Bottom line, we simply want to be compensated for the work we provided and nothing more.
to post a reply:
login - or -
register