Boxi Software.  I was the one who had a hand in the creation of the original version (which was not marketed, but built strictly for Argent Title Research).  The current, marketed version has come from that.  It easily takes the place of an employee.  It's easy to use, VERY flexible (to make it what YOU need, rather than the other way around), and inexpensive.  Write the CEO    tom@thinkboxi.com.  And I would be happy to show you how it works via TeamViewer. -- Alix at Argent