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Marketing Tips

Rule No. 1 - When less is more, or, How many counties do you list in?
by David Case | 2010/07/01 |

Marketing Tips ::

In the SOT directory, or other directories, how many counties do you claim to cover? If you purport to cover more than one primary county, plus perhaps a few adjoining ones, you may be shooting yourself in the foot.

I've heard that potential clients prefer using true local experts if they can find them, and thus avoid contacting title vendors who claim to cover large numbers of counties. The other day, quite by chance, I "overheard" a conversation that confirmed this.

A national vendor called me while I was out so the call went to voicemail. After the vendor left his message he failed to disconnect. He kept on talking, unaware that his call was still being recorded. What ensued was a lengthy and fascinating conversation between this person and a trainee who was being mentored on how to evaluate potential title vendors, contact them, and respond to certain questions the vendors might raise such as fees, payment, etc.

As they talked, they were going down the list for the county they called me about and simply rejected out of hand any vendor whose listing indicated that they covered more than a handful of counties. Didn't even give them a call. They were out. Period.

Let those who have ears listen. I sure did!




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308 words | 2329 views | 4 comments | log in or register to post a comment


DEPENDS

I think it all depends on each company.  Some NVM's want to deal with as few vendors as possible, so they prefer their vendor to cover many counties.

 
by F P | 2010/07/01 | log in or register to post a reply

That's what I thought too.

For a long time I assumed that offering searches for the maximum number of counties would give me an edge for the very reason you state. I operate out of Sevier and Knox counties in Tennessee. I added Anderson, Davidson, Hamilton, and Shelby counties to my list some time ago. Anderson is not far away, Hamilton is two hours away, Davidson is four hours away, and Shelby is eight hours away. All of course are accessible online.

My experience has been that I get orders almost exclusively for Sevier and Knox counties. Never for the more distant ones although I could just as easily render full searches in those counties as I could in Sevier or Knox. As the King of Siam said, "Is a puzzlement!"

Actually, I did get a couple of Davidson County orders from Doug Bartle of Vision Land Services in Orlando, Florida, but of course, he never paid, may his rotten soul rot in hell forever. Ah, but I digress.

Perhaps I should list all of Tennessee's ninety-five counties but since I could not really cover them I would have to create a network of Tennessee title examiners to help me. That would be a different business than the one I'm in, but maybe it is the business I should be in. Then again, maybe I should open up that coffee shop I've always dreamed of...

Is a puzzlement.

 
by David Case | 2010/07/02 | log in or register to post a reply

I like coffee

I'm for that !  It's about time to get into another venture.  I agree, its is truly puzzling .

 
by F P | 2010/07/02 | log in or register to post a reply

True
I know when I look for vendors - I always look first for vendors who only cover one, or maybe a few, counties. Any more than a few counties, and I assume this company is using vendors and therefore charging enough to cover a vendor fee + their fee - so someone only covering a few counties usually charge less, are more knowledgeable of their local jurisdiction and I can talk directly to the abstractor without going through a middle person. 
by Daniel Silverburg | 2010/07/10 | log in or register to post a reply
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